*Competitive pay and benefits*

Summary:

Monitor and patrol assigned areas to provide a safe environment for guests, team members, the company and their property. Provide outstanding guest service to guests with questions and/or concerns.

 

Essential Functions and Responsibilities:

Provide protection for the casino and its team members and guests Guard all transfers of moneys and tokens on the casino floor and transport hopper fills, chip fills and credits Complete all incident reports pertaining to outside patrol issues Escort armored car personnel around the property Escort trespassing individuals off property Assist guests in locating lost vehicles Maintain bicycle in operating condition Investigate auto accidents Secure the operations office during in-custody situations Answer guest questions, provide directions to guests (escort guests to desired location, if possible), and assist guests with any challenges that the guest brings to attention Duties include outside bike patrol, vehicle patrol and interior patrol of casino and hotel Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards Perform other duties as assigned