Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino at Toledo we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
WE LOVE OUR WORK.Your Daily Responsibilities Include:
Seeking out opportunities to provide exceptional Red-Carpet Service to our guests at all timesSupporting property promotions and eventsMaintaining highly visible patrols to insure a safe gaming environmentAssuring quality support to other departments so they may serve our guests more effectivelyHandling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal ControlsMonitoring casino floor for minorsResponding to disturbances, emergencies and alarms in the casino and throughout the propertyMaintaining public order and enforce safety rulesPerforming table fills/creditsPerforming table game dropsPerforming Bill Validator drops Adhering to all Gaming Regulations and Internal ControlsEscorting team members, visitors, vendors into sensitive areas with prior approval. BRING US YOUR BEST.To be successful in this position it will require the following skill set:
High School diploma or equivalentEffective written and verbal communicationPrevious customer service experienceAble to handle stressful situations dealing with the general publicAbility to work in an environment, which may be noisyEmploying tact when dealing with difficult team members, guests or situations.Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situationsRun on level or graded surfaces, as well as up and down stairsAbility to effectively and efficiently move around all work areas, including walking and standing for long periods of timeMust possess a valid state issued driver’s licenseAbility to multi-task as required, officers cover a wide variety of different posts and work with all departmentsPhysically mobile with reasonable accommodations, including the ability to push, pull, carry and lift up to 35lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas, such as confined spaces.Employee could be exposed to an environment containing unrestricted second-hand tobacco smokeAbility to adapt and adjust as necessary STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
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