Job Description for Atlantic Health System (AHS) Security Officer 2

An AHS Security Officer 2 is responsible for maintaining a safe and secure environment for patients, staff, and visitors in AHS healthcare facilities and corporate locations. This role involves supervising Security Officers, monitoring the premises, preventing unauthorized access, responding to emergencies, and ensuring the enforcement of hospital policies and procedures related to safety and security.

Duties and Responsibilities of an AHS Security Officer 2

1. Supervision and Leadership

-Oversee the daily operations of the hospital security staff and at times act as the Officer in Charge of the Security Team.

-Train, mentor, and evaluate the performance of Security Officers under his supervision.

-Serve as the point of contact for escalated security issues or concerns.

-Work collaboratively with Hospital Leadership and directly with the Off Shift Managers covering the Medical Centers.

2. Security and Surveillance

- Patrol hospital buildings and grounds to deter and detect criminal activity, suspicious behavior, and unauthorized access.

- Monitor security cameras, alarms, and other surveillance equipment to ensure the safety of the premises.

- Secure entrances, exits, and restricted areas to prevent breaches or theft.

-Control pedestrian and vehicular traffic as needed.

-Performs all other duties as assigned. 

3. Emergency Response to incidents at AHS Locations

- Respond promptly to disturbances (AHS Code Whites) involving Team Members, Patients and/or Visitors.  The Security Officer will deescalate the situation and is responsible to ensure the safety of all persons and property.

- Respond promptly to all acute medical events (AHS Code Purple) to assist clinical staff as needed.

- Respond promptly to all fire alarms (AHS Code Red) and participate in fire suppression and assist Team members, Patients and Visitors as needed.

-Respond and investigate all missing children (AHS Code Adam) and any suspected infant abduction (AHS Code Pink).

-Responsible to provide Leadership to our Team Members, Patients and Visitors during any Active Shooter situation (AHS Code Lockdown).

-Responsible for assisting all Team Members, Patients and Visitors during any Disaster or Emergency Situation (AHS Code Green)

4. Access Control

- Verify the identity of visitors and vendors entering AHS Medical Centers, Corporate Locations and Off-Site Locations as appropriate.

- Enforce hospital policies and procedures regarding access to sensitive areas, such as patient rooms, operating rooms, or pharmacies.

- Issue and manage all Team Member badges.

-Be familiar with the EZ Lobby and Rep Trex Computer Systems which provide badge access to vendors. 

5. Customer Service

- Provide directions and assistance to patients and visitors.

- Maintain a professional demeanor while addressing complaints or concerns.

- Serve as a visible point of contact to reassure staff and visitors that our facilities are a safe environment.

6. Reporting and Documentation

- Prepare well written, detailed, and accurate incident reports for all security-related events utilizing the IMC Computer database.

- Maintain logs of daily activities to include patient scans, helicopter arrivals, property reports, contraband reports, panic button testing, and forensic patients.

-Establish and maintain effective communication with all Team Members.

-Proficient in the use of Security Technology to include AHECN distribution, IMC Computer, Mutualink, Victor Video System and ONYX Panel.

7. Training and Collaboration

- Work closely with hospital staff, including the nursing and administrative teams, to ensure safety protocols are followed consistent with AHS Policies and Procedures.

- Collaborate with law enforcement and emergency services as required.

- Participate in the Iron Temple Response Control Techniques (RCT) Training twice per month and maintain a valid RCT Certification with Iron Temple.

-Complete the FEMA Incident Command System 100, 200 course and the IS 700 National Incident Management System course.

-Participate in the Emergency Management Decontamination Training.

- Remain updated on all AHS and Protection and Security Services Policies and Procedures.