**Primary City/State:** Phoenix, Arizona **Department Name:** Security-BUMC-P & BBHH-Corp **Work Shift:** Day **Job Category:** Facilities, Environmental Services, and Culinary The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you. As a **Security Officer** you will respond to emergency situations, help to provide safety and security for patients and visitors, patrol service areas including the grounds, and provide alarm monitoring and response. We have a fixed schedule, with our squads working 3 12-hour shifts and 1 half-day each week, giving you the opportunity to have work/life balance. We often have both Day shift and Night shift positions open, with an 18%-night shift differential when you work a minimum of 2 hours in the night shift “window” which is 7pm to 7am. **At Banner University Medical Center - Phoenix,** we pride ourselves on our highly skilled and compassionate staff providing a therapeutic healing environment. If this sounds like something you are ready to be a part of, we want to hear from you! **Currently hiring for:** + Day shift :Shift C:(Sun-Wed) Sun – Tues 6pm-6am, then ½ Wed (6pm- 12midnight) **Successful candidates will be physically fit and able to maintain sufficient physical fitness to successfully pass the functional capacity evaluation (FCE), which includes completing 48 steps and 20 squat thrusts in under 2 minutes.** Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position tours the facilities and grounds with a trained canine (K9); assists with the welfare and safety of personnel and patients; investigates critical incidents; assists employees, patients and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control. Performs assigned security duties promptly and accurately. The officer and K9 work as a team and supports security duties by using the K9 for searching, crowd control, detecting explosives, and as a deterrent for violent confrontations through the K9’s presence or physical abilities. This position may serves as the Lead Officer (i.e. OIC) on an assigned shift or at an assigned location, which includes acting as a resource to other officers, coordinating their activities and assisting the supervisor. Works varied assignments and shifts. CORE FUNCTIONS 1. Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff. 2. As a team, the officer and K9 tours and inspects facility and grounds frequently to assist in maintaining a safer and more secure environment. Assists employees with security related matters and enforces parking regulations and traffic control. Responds to all emergency codes for assistance and control. 3. Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors; submits all reports to the security leadership by the end of the shift in which the report occurs. Maintain an accurate log of all relevant security activities during each shift. Maintain accurate K9 training logs and monthly activities. 4. Locks and unlocks facility doors at prescribed times. Checks unoccupied areas and sets the alarms when appropriate. Does valuable pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department. Releases bodies from the morgue, ensuring that all paperwork is complete. Checks alarms to ensure they are in proper working order. Escorts patients, visitors and employees. Assist clinical staff with patient room searches and in restraining and handling disruptive patients. 5. Presents a professional appearance and demeanor at all times. Follows instructions and is aware of and follows safe work practices. Must satisfactorily complete competencies as required by the department during the conditional period. Is able to demonstrate and successfully use all required competencies annually. 6. Completes defensive tactics satisfactorily, OC pepper spray, and nonviolent crisis intervention programs annually. 7. Assists the supervisor by orienting new officers, helping with the initial investigation into employee attendance and/or performance issues, researches complaints, or follow-up with other departments on investigations. Assists with special projects as assigned by Security Administration. Acts as a role model and leader for other officers. May be assigned to assist the K9 Unit Director with training new K9 officers. 8. Provide daily care of the K9 to include feeding, exercising, grooming, medical care, and cleaning of the K9’s kennel. Keep the K9 physically fit through training and exercise. Keep the K9 at an acceptable level of readiness to be able to pass K9 evaluations. May perform public demonstrations as a K9 team. 9. Position reports directly to the Security Supervisor or the manager/director when the supervisor in not on duty. This position interacts internally with staff, physicians, visitors, volunteers and patients. External customers are law enforcement agencies and emergency service agencies. The position is system wide and officers may be assigned to work at any facility as needed. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires completion of a Banner Health approved K9 training program within three months of hire in an eligible or required position. Requires National Police Canine Association (NPCA) Handler Certification within 12 months of hire in an eligible or required position. Must certify annually. Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy. Must possess a strong knowledge and understanding of security as normally demonstrated through three years of progressively responsible security or related experience. Must be able to demonstrate the ability to perform physical requirements of the position. Capabilities will be demonstrated through the successful completion of similarly related skills testing. Employees hired on or after January 1, 2019 will need to successfully demonstrate the physical requirements before starting in the role. Employees hired before January 1, 2019 must be able to successfully demonstrate the physical requirements by December 31, 2019. If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered. This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role. Must have proper facilities at place of residence and transportation to ensure the health and well-being of the K9, including room to store a kennel. Must agree and sign K9 Conditions Agreement, Education Loan Agreement, and Promissory Note. PREFERRED QUALIFICATIONS Prefer experience in a health care setting. Prefer experience as a Law Enforcement/Military/Security K9 Officer. Additional related education and/or experience preferred. **EEO Statement:** EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo) Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy) EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability