**Employment Type:** Part time **Shift:** Day Shift **Description:** At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Dubuque Medical Center is a 25-bed critical access hospital, which provides a vital lifesaving link to rural communities in Clayton County and surrounding areas through ambulance and emergency services. MercyOne is committed to providing quality, personalized and safe health care close to home. The emergency department is staffed 24 hours a day, seven days a week with board certified physicians and advanced level practitioners who are well-trained to treat emergency needs. MercyOne Dubuque Medical Center is certified as a Level IV Trauma Center by the Iowa Department of Public Health. Provides various security-related services in a professional and courteous manner. Provides protection to Mercy Medical Center, its equipment and supplies against hazards of fire, theft, damage, or other unsafe or illegal situations. Patrols assigned areas of facilities and grounds on foot or in motorized vehicle according to established schedule and investigate unusual occurrences and to deter possible theft, vandalism and physical violence and to detect unauthorized vehicles or persons on Medical Center property. Intercepts unauthorized individuals on hospital grounds. Enforces MMC’s parking policy in a fair and equitable manner. Checks to ensure hospital entrances, doors, gates, and windows are securely locked and inspect equipment, machinery, alarms, and sprinkler systems and so forth to ensure it are properly working. Notifies appropriate personnel of problems as necessary Demonstrates ability to manage a security related incident if warranted and investigate incidents thoroughly in order to obtain related evidence necessary to provide documentation. Manages non-physical and physical situations involving patients, visitors, staff, etc. using Mandt System, while ensuring the safety of all concerned. This will potentially involve holding/restraining individuals who may be violent in nature. Able to converse with patients of all diagnosis for extended period of time. Responds to stat calls regarding campus emergency situations, fire, theft, endangerment of life and property, Dr. Strong, Code Silver, suspicious activity as required. Operates all security related equipment efficiently. Equipment includes the closed circuit television system, portable walkie-talkie, hospital security vehicle, and the hospital switchboard. Records activities and responses on the daily report form, completing maintenance requisitions and incident reports as required. Reports incidents or apparent potential loss of hospital, associate, patient or visitor property thorough fire, theft or vandalism. Maintains chronological log noting significant events, prepares supplementary reports as required. Reports violations of public law and infractions of Mercy’s policies and practices to Security Supervisor or other designee. Assists patients and visitors with directions and information; minor automotive difficulties such as dead battery, flat tire, weather related difficulties, locked out of vehicle, out of fuel, etc. Escorts associates, visitors and patients to hospital parking lots, as requested. Provides for the maintenance and cleanliness of MMC’s fleet vehicles, service vehicles, and various departmental vehicles. Performs various maintenance procedures in a safe, efficient manner at all times, giving proper consideration to urgency of situation at hand. Shovels snow, uses snow blower, transports 50-pound bags of salt and spreads salt as needed. Performs some minor plumbing related duties (plunging, etc.) Performs various maintenance procedures in a safe, efficient manner at all times, giving proper consideration to urgency of situation at hand. Completes task as assigned on work orders when performing maintenance activities. Laterally transfers patients/deceased patients. Assists with and guarantees the secure arrival of deceased patients to the morgue, and/or the mortician’s custody. Actively participates in department meetings, committees, and in-services. Performs other duties consistent with purpose of job as directed. SKILLS AND ABILITIES REQUIRED: Maintain a professional, collaborative work environment so as to foster a positive public image for Mercy Medical Center. Must have ability to interact with associates, physicians, visitors and patients consistent with Mercy’s Mission & Values, Mercy’s Model of Caring which includes the Caring Model Principles and the Guiding Behaviors, & Trinity Health’s Code of Conduct. Must have the ability to relate to and work with people across all levels & diverse backgrounds); and ability to handle interactions with discretion, tact & courtesy. Must have good communication skills, including a good understanding of the English language. Provide a high level of customer responsiveness and serve as a role model to encourage a commitment to customer service. Maintains positive and respectful attitude in all departmental relationships. Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information. Responsible for assuring compliance with organizational policies and procedures, governing and regulating agencies relative with areas of responsibility. Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. Must be able to enforce hospital regulations fairly and consistently. Complies with Safety and Infection Control Policies and Procedures. Must be able to perform various lower skilled maintenance activities. Must be able to learn and operate the Motorola portable walkie-talkie. Required to increase/decrease work schedule and/or vary hours depending on the needs of the department: Assigned hours within the shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS: + Must be able to stand and walk (80%) the majority of working hours. + Walk several miles per day. + Must be able to tolerate continuous walking, bending, standing and kneeling. + Job requires the ability to continuously (80% of work time) lift and carry objects, including carrying, stacking (10-12) traffic cones 15-25 feet and carrying traffic barricades, 15 pound each 15-25 feet. + Must be able to occasionally lift heavy loads up to 50 lbs. + Must be able to work outside approximately 70% of the time in all weather conditions such as cold, heat & humidity. + Must be able to climb six to ten foot ladders in upward and downward directions, including upright ladders attached to walls for access to roof areas. + Associate must be able to climb steel rung ladder 15 feet. To change light bulbs, turn off valves, check for leaks etc. + Mobility, dexterity, fine motor skills and ability to use hands in repetitive motion tasks, such as grasping and fine manipulating is required. + Must be able to climb and move across elevated walkways (catwalk)Must be able to ascend and descend several flights of stairs without stopping. + Must be able to move freely on/off floor during situations with patient and facility related items. + Must be able to enter/exit vehicle 5 – 10 times per 8-hour shift. + Must be able to stand in uncomfortable positions for extended periods of time. + Must be able to work with arms above head for extended periods of time up to 50 percent of the time. + Occasional (approx 30%) exposure to hazards including cuts, burns, etc. when operating equipment. + Occasional (approx 30%) exposure to hazardous chemicals, medical infectious waste, infectious diseases through patient contact. + Works around moving machinery and is occasionally exposed to dust, vapor, fumes, gases, radiation, and biological vectors. + Frequent exposure to high noise levels. + Requires visual acuity, the ability to speak and the ability to hear speech. + Must adhere to applicable organizational requirements on an annual basis for Employee Health Directives. Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque (https://www.mercyone.org/dubuque/find-a-location/) Join the MercyOne Family! We are looking to hire a Security Officer As a Security Officer at MercyOne, you will The Security Officer will take an active role in the Security Management Program which provides for the safety and well being of all individuals associated with the facilities of Mercy Medical Center (MMC). Assists patients and visitors with directions and information. Actively demonstrates the organization’s mission and core values, and conducts oneself at all times in a manner consistent with these values. According to prescribed procedures, patrols various areas of the Hospital facilities and grounds and acts to deter loss of hospital, associate, patient and visitor property, by intercepting unauthorized individuals and investigating unusual incidents. Assists to maintain order as needed. While on patrol, examines doors, windows and gates to ensure they are secure, inspects equipment and machinery to ascertain if tampering has occurred and reports all irregularities. The Security Officer also provides for various lower level maintenance activities to be accomplished. **Schedule:** + Regular Part Time, Evenings **General Requirements:** + Maintain a professional, collaborative work environment so as to foster a positive public image for Mercy Medical Center. + Must have ability to interact with associates, physicians, visitors and patients consistent with Mercy’s Mission & Values, Mercy’s Model of Caring which includes the Caring Model Principles and the Guiding Behaviors, & Trinity Health’s Code of Conduct. + Must have the ability to relate to and work with people across all levels & diverse backgrounds); and ability to handle interactions with discretion, tact & courtesy. + Must have good communication skills, including a good understanding of the English language. + Provide a high level of customer responsiveness and serve as a role model to encourage a commitment to customer service. + Maintains positive and respectful attitude in all departmental relationships. Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information. + Responsible for assuring compliance with organizational policies and procedures, governing and regulating agencies relative with areas of responsibility. Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. + Must be able to enforce hospital regulations fairly and consistently. + Complies with Safety and Infection Control Policies and Procedures. + Must be able to perform various lower skilled maintenance activities. + Must be able to learn and operate the Motorola portable walkie-talkie. Required to increase/decrease work schedule and/or vary hours depending on the needs of the department: Assigned hours within the shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. **Education:** + High school graduate or GED required. + Must be able to read and write English and perform basic mathematical calculations. + Associate’s Degree in Criminal Justice preferred. **Our Commitment to Diversity and Inclusion** Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran