How You’ll Support Our Mission 

ESO’s teams are growing, and our software is in demand globally by firefighters, paramedics, hospitals and governments. To meet this demand, we are building an industry-leading cyber security team in Belfast to protect our customers and data from a variety of fast moving and constantly evolving threats. 

We are looking for a Security Operations Analyst to join our Belfast team. This role will work alongside our security, IT, development, platform and business teams. 

You will be helping to review and respond to incidents and alerts, assisting users in how to operate securely and ensuring that our controls cover the entire technology estate. 

We want our colleagues throughout ESO to operate securely, but with a high degree of autonomy and minimal security constraints, so we will be implementing automated controls, approvals and governance to enable this.  You will be part of a high functioning, motivated and forward-thinking team.  You have the chance to join a growing and passionate team, working on critical products, whilst being supported with training opportunities and mentoring. 
 

 

What You’ll Be Doing – the day to day 

Ensuring controls are successfully deployed throughout the technology estate  Reviewing the alerts generated by the security tools and controls  Helping to create policies and procedures for responding to alerts, events and incidents  Monitoring the security compliance of systems  Maintain security policies and procedures for IAM   Helping ESO colleagues get answers to security questions  Be a key part of our cyber security team, with tangible impact on the security of our systems.   Respond to security and compliance issues generated via analysis or automated tools  Work collaboratively cross-team, to impart your expertise across the organisation.  Be in the detail, working shoulder-to-shoulder with our technology teams. 

 

Who You Are - some of the essential things required to be successful in the role 

At least 3 years’ experience in a technology or security role, including Microsoft technologies  Your experience should include;  Securing systems by deploying patches and antivirus products  Working with network switches, firewalls and wireless access points  Working with toolsets such as vulnerability management, SIEM, PAM, IDS/IPS, EDR or DLP platforms  Familiarity with IAM best practices, including Multi-Factor Authentication (MFA), Conditional Access, and Identity Governance.  RBAC configurations and understanding of how RBAC integrates with various services

 

 You should also: 

Be well versed in Microsoft and Mac Operating systems  Have a passion for what you do and understanding how your work impacts ESO’s success  Be self-motivated to get answers and understand root causes 

 

Who You Are – it’s desirable if you have any of the following 

Experience with Microsoft Defender Endpoint, SIEM (Securonix, Sentinel), Tenable or Azure Defender for Cloud  AZ-900/SC-900  SC-200  SC-300    Benefits & Perks! You will have fantastic benefits at ESO including but not limited to; Life insurance (4 x base salary) Income protection insurance A generous pension contribution Private medical insurance including optical and dental A health cash plan Modern City Centre office and a flexible hybrid working policy AwardCo Recognition Program Enhanced paternity leave and pay, enhanced adoptive pay, enhanced maternity pay -  12 weeks full pay after 6 months' service. Enhanced short and long-term sick pay 25 days holiday which increases year on year until you reach 5 years of service + 14 additional days   About ESO   ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.    Are you ready to Make a Difference?      ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.   Our Equal Opportunity Statement of Policy for Northern Ireland is available on request.     

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