Security Operations Center (SOC) Shift Lead
Location: Springfield, VA
Clearance: Top Secret/SCI
Level: Senior (8+ years of experience required)
Education: Bachelor's Degree and 4 years of experience, or additional experience in lieu of a degree
Certifications: DoD 8140.01, DoD 8570.01 IAT Level II, and CSSP Analyst
Email: Cdinnocenti@altaits.com

SHIFT: 2 PM EST - 10 PM EST

Position Overview
The SOC Shift Lead will report directly to the Lead of Defensive Cyber Operations. As the SOC Shift Lead, you'll serve as the point of accountability for your assigned shift, handling mission requirements as a SOC Analyst while overseeing the team's execution of daily operations. Clear communication with both the team and leadership is essential to ensure any mission or staffing issues are swiftly addressed.
You will also ensure the proper execution of operations according to SOPs, work instructions, and verbal directives from leadership, while continuously validating ticket completion and turnover between shifts. Task distribution, mentorship, and identifying training needs for team members will be key to supporting career progression.

Key Responsibilities Execute core duties as a SOC Analyst. Conduct shift turnovers at the beginning and end of shifts. Ensure the Shift Activity Log is completed and sent. Maintain appropriate staffing coverage. Oversee the operational status of production cyber tools and data feeds, identifying any degradation of service to minimize Time-to-Recover (TTR) during outages. Communicate and action requests received via in-person, email, chat, or phone. Review analysis and documentation for tickets opened by the shift for completeness and accuracy. Provide feedback for missed actions or deficiencies observed to support mentorship and growth.
Required Qualifications Bachelor's Degree and 4 years of experience (additional years of experience may be considered in lieu of a degree). DoD 8140.01 and DoD 8570.01 IAT Level II and CSSP Analyst certifications. Active TS/SCI clearance. Ability to work 1 of 5 rotating shifts. Ability to obtain a CI Poly within 6 months of hire.
Preferred Qualifications Experience in a leadership role. IAT Level III certifications. Strong understanding of adversarial tactics and techniques as they apply to defensive cyber operations.
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System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.