Description External job description The Amazon Web Services (AWS) Data Center Operations Security Team is seeking a highly talented and motivated physical Security Program Manager (SPM) to join our team. At Amazon, we are working to be the most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. The position is responsible for the design, installation and integration of security systems equipment including, but not limited to, Access Control/Intrusion Detection and CCTV Surveillance systems. The ideal candidate for the role will be willing and able to work in all related disciplines, at all levels; from technology research to system design and layout, oversight of construction and implementation, as well as maintenance and upgrades over the life of the system. You will have an in-depth knowledge of security technology, be innovative, highly organized, and will have demonstrated the ability to deliver results on time and within budget. The SPM is a key member of the EMEA Security team and reports to the in country Cluster Security Manager. The SPM supervises the compliance of physical security standards, manages Physical Security Projects, serves on cross functional teams and is considered one of the Subject Matter Experts in all facets of Physical Security. The SPM's ultimate success will be measured by how they assist with the development, implementation and commissioning of standardized security infrastructure systems for the AWS region. This is measured by agreed upon objectives and metrics related to key areas such as the level and quality of customer service provided, access control effectiveness, and the protection of our customers data, employees and visitors. The position is responsible for observing Physical Security Standards and Programs that support the goals of the Global Physical Security Team while enabling the local site managers to draw related services from the team, in a self-service manner. This includes: Provide technical leadership for large-scale security engineering projects, coordinate security system design specifications and change management between internal teams and external vendors. Excellent project management skills are required with ability to work in a fast-paced environment. Candidates should have experience in prioritizing tasks effectively and working seamlessly across organizational boundaries. Securing the compliance of physical security project standards, project Scopes of Work, budgets and timelines. Designs, develops, and implements solutions for system installations, upgrades, repairs and change outs. Support security system equipment commissioning. Completing the final Test and Acceptance of security systems. Build and deploy training programs for all users of physical security systems. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules