Job Description

Purpose & Scope:

Responsible for the screening of all patients, visitors, contractors, vendors, employees, and all other persons arriving to VHC-owned or leased facilities for security and/or health & safety reasons. Controls access to the facility or area to which they are assigned using established security or infection prevention protocols and policies. Uses screening equipment, to include, but not limited to, visitor check-in kiosks, computers, cameras, and other related equipment, such as weapons detection systems or health screening systems. Maintains positive public relations by providing excellent customer service to those entering and exiting the facility. Provides additional support to the Security and/or Parking Departments when required, such as with vehicle traffic direction and enforcement of parking policies in and around facility entrances and within fire lanes.

Education:

High School Diploma is required.

Experience:

One year of Customer Service is required.

Certification/Licensure:

None.

Self-confidence to restrict or deny access to unapproved and/or non-compliant individuals required.
Personal responsibility to escalate and communicate issues and concerns to facility.

Leadership required.
Multi-lingual preferred