Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.   

This is a 24-hour County-owned Restorative Transformation Center (RTC), Mental Health Rehabilitation Center (MHRC) (also referred to as RTC/MHRC) specializing in serving people who have been identified as being Incompetent to Stand Trial (IST) or are otherwise court ordered to treatment at this level of care. Services will be provided for a maximum of 30 residential beds, 24 hours a day, 365 days a year (24/7). The 30 beds can be used for male and female clients interchangeably. A maximum of 20 beds are specific for IST consumers identified by Superior Court, Riverside Sheriff's Office (RSO), or Riverside University Health System - Behavioral Health (RUHS-BH) teams. Ten beds are designated for consumers needing residential services with a secondary focus on consumers under Laura's Law/AOT, and Other RUHS-BH and Superior Court Diversion Programs.  

Shifts Available: 

On Call; Shift Hours and Days vary as needed 

Expected starting wage range is $19.16 - $23.09.  Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements. 

POSITION SUMMARY

The Security and Safety Monitor is responsible for the welcoming of new residents and day to day safety and security monitoring of the program. They may be called upon to assist program staff in providing direct and indirect services to members served.

QUALIFICATIONS

Required:

·       High School Diploma or a G.E.D.

·       One (1) year of direct service in providing security or other safety related roles and services

·       One (1) year of direct service experience in mental health serving a similar program population

·       A valid Security Guard Registration with California BSIS (Bureau of Security and Investigative Services) OR complete the required BSIS training course, submit application for license within 90 days of employment, and pass the BSIS exam.  All additional training and continuing education requirements for BSIS must be maintained throughout employment.

·       Must be at least 21 years of age

·       Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

·       All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

Preferred:

·       Associate degree from an accredited college in a related field

ESSENTIAL FUNCTIONS

·       Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

·       Routinely and frequently ensure overall safety and security of the program and physical environment

·       Conduct safety rounds

·       May assist and participate in the facilitation of the program's safety committee

·       Assists in welcoming new residents to the program

·       Notifies appropriate supervisors and agencies of any known or suspected incidents of abuse

·       Completes adverse events report when warranted, including incident reports required by BSIS

·       May participate as a member of the team and support residents' service plans when needed

·       May be requested to assist in providing safe, effective, and efficient implementation of direct care in accordance with established policies, procedures and standards of care

·       Ensures compliance with Telecare's policies and procedures 

·       Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

SKILLS

·       Strong communication skills

·       Ability to problem solve and team build

·       Good customer relations skills

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to walk, sit, stand, bend, twist, reach, and lift and carry items weighing 50 pounds or less as well lift items up to 25 pounds overhead.  They may also occasionally push, pull and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground. Visual requirements include computers and books exposure.

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.