Security Site Supervisor

Wage: $25.00/ hour 

 

3 years of Security/Military or Law Enforcement Experience

3 years of Management Experience Required

 

Are you interested in being part of our Security Team?

Apply quickly and efficiently online. Weekly pay. Growth opportunities within the company. Health, dental, vision, and more! Employee referral bonus program.

Competitive Benefits Include:

401(k) Retirement Plan Employer-Provided Medical Insurance Dental Coverage Company-Paid Life Insurance Optional Voluntary Life and Disability Insurance Paid Time Off (PTO) for Vacation and Sick Leave

SUMMARY:

The Site Lead maintains security and safety of people and property to the Datacenter. Reporting to and working with the Regional Security Manager (RSM), local branch District Manager (DM), and Physical Security Operations Center (PSOC), the Site Supervisor identifies and escalates issues in accordance with documented policies and procedures. The Site Supervisor provides strong customer service, access control, loss prevention, incident response, observation, and reporting for all safety and security incidents and supervises Screening Officer and Screening Supervisor duties that will include the use of wand and metal detectors, service enhancement, and training. Site Supervisors are also required to perform and assist with the following role responsibilities on top of the Screening Officer and Screening Supervisor duties and responsibilities stipulated in the corresponding job descriptions.

ESSENTIAL FUNCTIONS:

1.Read and apply the Screening Standard Operating Procedure (SOP). Perform handheld metal detector searches and walk through metal detection searches.

2.Require datacenter personnel to utilize metal detection and/or handheld metal detector for entrance to and exit of secure areas. Observe each Screening Officer for both proper technique and verbal instruction to person being screened.

3.Maintain screening stations in accordance with the Screening SOP. Perform function checks on walk through metal detector and handheld metal detector at the beginning of each shift.

4.Monitor traffic flow through screening checkpoint(s). Assist DM with scheduling Screening Officers and Screening Supervisors. Ensure all posts are properly staffed and relieve Screening Officers for breaks.

5.Respond to escalations and follow proper procedure for all matters requiring escalation. Maintain communication with PSOC, PSOC Coordinator, and RSM, as needed, for escalations and access control compliance.

6.Effective communication between Management, PSOC, Screening Supervisors, Screening Officers and other stakeholders and act as the primary point of contact/coordination for the site. Inform Screening Officers of new or updated procedures and perform practical exercise before utilization.

7.Collect and review shift activity reports and conduct shift pass down to include inspection of Screening Officers for proper uniform and equipment.

8.Ensure the proper screening technique is utilized. Conduct drills with Screening Officers on Screening SOP requirements.

9.Conduct spot remediation training when improper techniques and/or verbal instructions are observed. Document and inform DM of Screening Officers who are not meeting the Screening SOP standards.

10.Conduct supplemental training of new personnel, ensuring introduction to and understanding of screening SOP, SSPO, and manual access control procedures. Assist PSOC Coordinator and DM with the onboarding and offboarding process.

 

Ensure manual access control is maintained in accordance with policies and procedures set forth for D-Class sites.  Inquire with persons being screened for feedback on the screening process.  Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.  Follow all work rules/regulation as specified by data management. Evaluates and escalates potential safety issues within the facility. Identifies security shortfalls and offers suggestions from improving the security program. In coordination with the DM, submit weekly CTE reports for Site Health Forms to ensure compliance with contract hour monitoring. Support with other reporting, as necessary. 

 

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.  All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.  Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.  In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.  All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 

MINIMUM HIRING STANDARDS 

Additional qualifications may be specified and receive preference, depending upon the nature of the position. 

Must be at least 18 years of age.  Must have a reliable means of communication, such as cell phone.  Must have a reliable means of transportation (public or private).  Must have the legal right to work in the United States.  Must have the ability to speak, read, and write English proficiently.  Must have a high school diploma, secondary education equivalent, or GED.  Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. 

EDUCATION/EXPERIENCE 

A high school diploma or GED is required. Work experience in the security industry, public service (police, fire) or military is desired.  Supervisory experience of 3+ years. 

SPECIAL REQUIREMENTS 

Able to work during daytime, evening, weekend, and holiday hours. 

COMPETENCIES 

Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations.  Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.  Knowledge of security operations and procedures.  Knowledge of fire inspection procedures.  Capable of learning a variety of security and safety devices and controls.  Ability to track and maintain schedule assignments.  Ability to maintain professional composure when dealing with unusual circumstances.  Basic computer skills are required.  Strong oral and written communication skills.  Strong customer service and service delivery orientation.  Ability to interact effectively at all levels and across diverse cultures.  Ability to take initiative and achieve results.  Ability to carry out multiple assignments concurrently.  Ability to adapt to changes in the external environment and organization.  Ability to exercise independent judgment and decision-making skills. 

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS 

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.  May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.  May be required to work overtime without advance notice.  Frequent sitting, standing, and walking, which may be required for long periods of time.  Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling.  Ability to carry up to 2.5-pound device during the entire shift.  Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.  Required ability to manage multiple tasks concurrently.  Handling and being exposed to sensitive and confidential information.  Regular talking and hearing.  Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds.  Close vision, distance vision, and ability to adjust focus. 

 

EOE/M/F/Vet/Disabilities   #CASJ