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The Security Specialist is part of UnitedHealth Group's Corporate Security group supporting the Optum Safety program. UnitedHealth Group’s Corporate Security is responsible for the Enterprise Workplace Security Program that ensures the protection of the company’s global workforce and physical assets through security risk management platforms. The Optum Safety Program is comprised of a small team of experts whose mission is to keep Clinician safety at the forefront of all that we do, focusing specifically on field workers.

The Security Specialist will be responsible for managing a streamlined investigations intake workflow and field safety incidents process for the Optum Safety program. The Security Specialist will focus on reviewing Safety – Do Not Visit and Safety – Do Not Contact cases for Home and Community against a safety rubric.  They will also work with additional Safety partners to determine and help implement a Proactive Threat Assessment process. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities: 

Review field clinician safety incidents against set rubric and recommend safety protocols Review member appeals to determine if safety situation has changed or been addressed Manage the Safety – Do Not Visit source of Truth and ensure needed EMRs are updated with correct information Provides investigative support to Corporate Security investigators and performs lower-risk Tier 1 investigations for proactive threat identification Manages workflow that determines priority, level of support, and type of engagement. Manages multiple issues and / or projects concurrently Collaborate with internal stakeholders (e.g. Clinical Leadership, Enterprise Information Security, Human Capital / Employee Relations, Legal and Real Estate Services) along with external customers in gathering information to ensure exceptional level of investigations support occurs Must be able to interact with peers, management, and senior leaders in a constantly evolving environment to ensure a positive customer experience and atmosphere in the workplace Consults with the Safety Team on all things Safety specifically the future state process for Safety – Do Not Visit and Proactive Threat identification Evaluate existing process and develop proposals for improvements Gather, compile, and present metrics to maintain KPIs Ability to display sound judgement and critical thinking

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

Undergraduate degree 2+ years of experience of documenting processes and procedures while effectively prioritizing multiple tasks, priorities, projects, and deadlines 2+ years of Physical Security controls and end to end life cycle of incident response 2+ years of experience leading a team in investigations and incident management 1+ years of experience providing investigative support or conducting investigations Experience in comfort and familiarity with engaging law enforcement Experience working in a security operations center or similar environment Experience in managing a security process, intake workflow Demonstrated proficiency with MS Excel, Word, PowerPoint, and MS Teams

Preferred Qualifications: 

Experience working in or around clinical settings Experience with Smartsheet/SharePoint Demonstrated excellent interpersonal and verbal/written communication skills Demonstrated ability to prioritize and balance multiple priorities and projects Demonstrated level of exceptional integrity and ability to handle sensitive and confidential information Ability to engage internal and external stakeholder groups through clear and concise communication Ability to collect, analyze and share metrics and findings from multiple data sources

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment 

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