Job Description Summary

Job Description Summary
The Security Supervisor is responsible for the safety and security of all our guests, employees, and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations.

The Security Supervisor also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters. As a supervisor, the Security Supervisor will also help with managing the security officers in the department.

Job Description

RESPONSIBILITIES

Deliver on the promise of Sonesta Service in all interactions with guests and clients.  Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Performs normal hotel security functions to include fire prevention and safety checks.Investigates thefts, accidents, and other incidents which occur on the property.Prevents losses of company and guest’s property due to thefts, burglary, pilferage, and other criminal activity.Ensures a safe and tranquil environment for guests and employees.Assist guests and colleagues on all security and safety related enquiries.Resolves guest and employee complaints regarding safety and security matters.Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours.Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities.Completes associates’ forms and reports related to any accidents or issues within the premises of the hotel.Immediately report hotel deficiencies to appropriate departments for immediate repair.Log, store, and maintain the lost and found area of the hotel.Create and maintain schedules for the Security OfficersTrain and develop Security staff.Provide assistance in investigations regarding security and safety matters.Manage and participate on the Safety Committee for the property.To perform other work-related duties as assigned by Management.

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Additional Job Information/Anticipated

Pay Range

$28.00 - $29.00/hourly. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.