Summary The Department of Homeland Security (DHS) is recruiting professionals to support a range of technical roles in Security System Operations and Maintenance initiatives, including Service Delivery Team Lead, Technical Support Specialist, High Speed Digital Network (HSDN) Technical Support Specialist, Engineering Operations Technical Specialist, and Senior Network Operations Specialist. All positions are in the DHS Cybersecurity Service. Responsibilities DHS Cybersecurity Service (DHS-CS) uses a multi-phase assessment process to qualify applicants seeking employment through the DHS-CS. Given the ever-advancing nature of cybersecurity and the ongoing need for cybersecurity talent, DHS-CS uses "Talent Pools" to pull qualified applicants (i.e., individuals who have successfully completed the multi-phase assessment process for their capability and career track/level) for consideration for these jobs. This announcement is being used to fill the Security System Operations and Maintenance Talent Pool. By applying to this job announcement, you are opting to be part of the DHS-CS Talent Pool for ongoing consideration for employment for relevant open jobs and will remain eligible for consideration for up to one year from the date of completion. There are a variety of Security System Operations and Maintenance opportunities across the Department, including supporting several specialized programs at the DHS Office of Strategy, Policy, and Plans (PLCY), the Cybersecurity and Infrastructure Security Agency (CISA), DHS Office of the Chief Information Officer (OCIO), and the Federal Emergency Management Agency (FEMA), and the U.S. Immigration and Customs Enforcement Agency (ICE). As a DHS Cybersecurity Service employee in the Technical Career Track, you will continually maintain and share your Security System Operations and Maintenance expertise to perform a range of critical, complex, routine and non-routine tasks, including: Performing technical and nontechnical network, system, or application security reviews to identify gaps in security architecture, recommend risk acceptance, and develop a security risk management plan Proposing highly effective solutions to stakeholders, resolving computer security incidents, and ensuring compliance using tools and processes that enable agile response to cyber incidents Actively assessing the configuration and monitoring of security devices in accordance with DHS or Component policies and best practices to support network mitigation efforts Proactively performing cybersecurity testing of developed applications and/or systems to maintain the security of relevant DHS or Component systems Engaging with experts in cybersecurity efforts to continuously monitor and maintain DHS or Component enterprise systems identifying unauthorized and/or malicious activities and events to maintain the system's security posture Applying knowledge of system implementation and configuration to identify security deficiencies during security reviews and certification testing ensuring successful transition from development to operation Using known information about incidents and their effects on networks, systems, cloud environments, and applications to classify the threat and risk levels of activities and events and recommending short- and long-term recovery and repair actions Customizing communications on aggregate security system's status and corresponding courses of action for different levels of leadership and other appropriate parties in support of mitigating any issues compromising DHS or Component security Proactively analyzing plans and procedures to respond to security incidents that interrupt ongoing cybersecurity operations ensuring minimal damage, restoration of operations, maintenance of system integrity and maximum system resilience Working with HQ and/or Component system and network administrators to ensure systems are not compromised during system security changes or transitions from development to production and assist others who are less seasoned Collaborating with internal and external DHS stakeholders to collect, organize, analyze, report and act on information related to security activities and events on computer networks, systems, and applications Developing supporting documentation on incident response and containment procedures in alignment with DHS or Component policies and procedures Requirements Conditions of Employment Qualifications This position is in the Technical Track across a range of career levels. Employees in this career track generally: Have between 5-15 years of cybersecurity work experience. Range from experienced cybersecurity professionals who apply technical expertise and independent judgement to perform cybersecurity work - to - recognized Federal cybersecurity technical authorities with uncommon technical expertise who advise on cybersecurity challenges impacting DHS and the Nation. DHS Cybersecurity Service employees with a technical capability in Security System Operations and Maintenance will generally: Implement, configure, and manage security devices and systems (such as firewalls, intrusion detection and log collectors, and vulnerability scanners) in accordance with policies, procedures, and best practices Install, manage, and monitor security measures to support mitigation efforts; shares relevant information with system and network administrators DHS Cybersecurity Service employees start at career levels and salaries matching their experience and expertise. In recruiting for this opportunity, DHS may hire employees at higher or lower career levels and associated salaries. To learn more about DHS Cybersecurity Service career tracks and levels, visit our application portal. This position is focused on Security System Operations and Maintenance. DHS Cybersecurity Service jobs are structured cybersecurity specializations - called technical capabilities. To learn more about technical capabilities, visit our application portal. Education Degrees are not required for jobs in the DHS Cybersecurity Service, but DHS is interested in your level of education and the topics you studied. As you submit initial application information, you will be asked questions about your education. Additional Information Salary: Listed salary ranges reflects typical starting salaries available to employees in most of the United States across applicable career levels. Within the provided range, average salaries vary for each career level. Senior Cybersecurity Specialist: $105,600 - $134,000 Staff Cybersecurity Specialist: $128,400 - $161,500 Principal Cybersecurity Specialist: $151,100 - $194,500 Senior Principal Cybersecurity Specialist: $168,900 - $212,500 In some geographic areas, average starting salaries will be higher because of a local cybersecurity labor market supplement (e.g., metro Washington, D.C. +10%). Actual salaries of individual employees may be higher or lower than provided figures. For an overview of the salaries available in the DHS Cybersecurity Service, visit Resources. Benefits: DHS Cybersecurity Service employees receive a range of federal employment benefits designed to support their professional and personal lives. To learn more about benefits, visit our application portal. More information about the specific benefits available to you will be provided as you progress through the application process. Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for a security clearance as a condition of placement in this position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.