Security Technician Job Description We are seeking a skilled Security Technician to install, program, test, repair, and service a variety of non-routine systems and equipment, including security, fire alarm & life safety, and building automation systems. You will be a key interface for the provision of technical support and training for our customers, ensuring maximum satisfaction. Complex issues will be referred to higher levels for resolution. Responsibilities + Read and interpret blueprints, schematics, manuals, and other specifications to determine installation procedures. + Operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions. + Write a variety of non-routine programs for systems. + Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work. + Advise management regarding customer satisfaction, product performance, installation techniques, and standards, as well as suggestions for product improvements. + Execute technical aspects of multiple projects with varying timelines and budgets, including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and ongoing technical support. + Identify potential project risks, communicate to appropriate parties, and assist in developing and implementing strategies to minimize impact and control deviations from estimated costs and project deadlines. + Work closely with the Project Manager and/or Operations Manager to coordinate specific projects, make recommendations regarding quality of work and potential changes in scope, and identify ways to continuously improve customer satisfaction. + Mentor less experienced staff using technical knowledge, skills, and experience, and may supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. + Perform other duties and responsibilities as requested or required. Essential Skills + Alarm installation (3-5 years minimum) + Security systems programming (3-5 years minimum) + Life safety systems testing and repair (3-5 years minimum) + Troubleshooting + Electrical aptitude + Building automation systems + Security installation + Commissioning + Alarm monitoring + Blueprint reading + Wiring diagram interpretation Additional Skills & Qualifications + Experience with alarm system software + Capability to provide technical support and training + Ability to identify potential project risks and develop strategies Work Environment The employee will be on-site at various commercial projects within the Phoenix area. Personal Protective Equipment (PPE) will be required. Minimal overnight travel may be necessary. Enjoy company holidays, paid time off, a fun & laughter day off, medical, dental, and vision plans, life insurance & disability plans, a wellness program, 401K matching plan, a colleague assistance program, tuition reimbursement, a competitive salary and compensation plan, a vehicle reimbursement plan, and a corporate social responsibility day About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.