Job Summary:

The Experienced Senior, Operational Excellence role will be part of a Management Consulting team supporting projects in the areas of Strategic Planning, Business and Financial Modeling, Technology Enablement, and Business Process Improvement.

Job Duties:

Works with MC leadership to identify engagement objectives and actively works assigned tasks to support those objectives being met Creates and determines operational objectives by studying business functions, gathering information, evaluating output requirements and formats Designs new processes by analyzing requirements, constructing workflow charts and diagrams, studying system and process capabilities Improves client operations by studying current practices, designing modifications/improvements to both processes and technology Defines project requirements by identifying project milestones, phases, and elements Forms project team, establishing project budget and other artifacts, as necessary Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions Provides references for users by writing and maintaining user documentation Maintains user confidence and protects operations by keeping information confidential Prepares reports by collecting, analyzing, and summarizing information and trends Works efficiently to keep client costs contained and is consistently cost conscious Other duties as required by specific client engagements

Supervisory Responsibilities:

N/A

Qualifications, Knowledge, Skills and Abilities:

Education:

Bachelor’s degree, required

Experience:

Three (3) or more years of professional experience in related business function, required Client facing consulting experience, preferred

Software:

Proficient with Microsoft Office Suite, required Proficient in Smartsheets, preferred ERP experience (SAP, Oracle, PeopleSoft, Syteline, JDE, IFS, Dynamics, etc.), preferred  Enterprise Software Selection experience, preferred

Other Knowledge, Skills and Abilities:

Strong verbal and written communication skills Excellent interpersonal and customer relationship skills Able to work in a deadline-driven environment while handling multiple projects/tasks concurrently Ability to work in a team/group environment and to work independently when required Capable of working well under pressure while dealing with unexpected problems in a professional manner Detail oriented Strong analytical, facilitation, documentation, business process analysis & design, and process flow skills Approximately 50% out-of-town travel, include international travel