Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, ZooAmerica North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.
The Senior 3rd Shift Security Patrol Supervisor will oversee and execute the daily 3rd shift patrol operations while leading the part-time employees within the 3rd shift security group to provide for the safety and security of all guests, employees, and physical assets of Hershey Entertainment and Resorts.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Conduct security patrols and courier transports throughout the Company and respond to and provide aid in emergency situations.*
Supervise and oversee a team of 3rd Shift Security team members. Ensure each area has proper staffing and that all team members have proper training and documentation for each shift.*
Initiate emergency response measures by means of responding and reacting to unsafe conditions and emergency situations. Manage deployment of security personnel and equipment to provide effective and efficient operations during incidents.*
Assess, investigate, resolve, and contain situations, while taking appropriate actions based upon Company policy and procedures, as well as training.*
Monitor team member and guest activity while ensuring that all Company policies and procedures are being followed.*
Create timely, thorough, and accurate incident reports in an incident tracking system.*
Communicate regularly with Security Management regarding operational issues including team member or guest concerns, losses, and unusual situations and establish and maintain a good working relationship with other departments and support teams.*
Provide recognition and appreciation to team members.*
Perform and complete assigned tasks from management as needed.
Qualifications:
Minimum of 2 years of related experience.
Industry Experience - Safety & Security, Amusement Park
18 years of age or older.
Completion of high school or GED
Post-Employment - First Aid / CPR / AED PA Special Fire Police RAMP Training OCAT / PATH Verbal Judo
Must have a valid Drivers' License
Knowledge, Skills, and Abilities:
Skilled in the use of Microsoft Office applications, including Excel and Word.
Job Demands:
While performing the duties of this job, the employee is required to:
Climbing Ladders Occasional (<33%)
Reaching Forward Occasional (<33%)
Climbing Stairs Frequent (34-66%) (ft maximum height)
Lifting Occasional (<33%) (50lbs maximum weight)
Reaching Overhead Occasional (<33%)
Finger Dexterity Frequent (34-66%)
Hand/Eye Coordination Frequent (34-66%)
Stooping Occasional (<33%)
Bending Occasional (<33%)
Sitting Frequent (34-66%)
Standing Frequent (34-66%)
Walking Frequent (34-66%)
This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.
This job regularly requires verbal communication of detailed information to others either by phone or in person.
Must be able to speak and read the English language.
The position is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
The position is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
The position is subject to both environmental conditions. Activities occur inside and outside.
The position is subject to outside environmental conditions. No effective protection from the weather.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer