Saint Paul, MN, 55145, USA
4 days ago
Senior Account Executive (HVACR - Remote)
**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Copeland is seeking a motivated and technically skilled professional to join our Channel Services team as a Senior Account Executive. This position is a unique opportunity to contribute to the growth and success of Copeland in the Central Midwest region, working within the HVAC industry. As a Senior Account Executive, you will play a pivotal role in strengthening relationships with our authorized wholesaler network and contractors, focusing on both Air Conditioning and Refrigeration fields, such as Food Retail, Food Service, and Commercial/Residential Air Conditioning. You will be responsible for driving the adoption of Copeland products and establishing yourself as a trusted advisor to our customers. This is a field-based role with a focus on providing world-class customer service, technical expertise, and driving Copeland’s market share across your assigned territory. **Key Responsibilities:** + **Sales Strategy & Execution:** Achieve and exceed sales targets for assigned wholesaler headquarters and branch locations within your territory. + **Technical Expertise:** Provide in-depth technical knowledge and support on Copeland products, including compressors, condensing units, and parts, to both wholesalers and contractors. + **Customer Engagement:** Develop and maintain strong, long-term relationships with key customers. + **Product Forecasting & Reporting:** Actively participate in headquarter meetings with wholesalers, providing valuable insights on product forecasts and contributing to the S&OP (Sales and Operations Planning) process. + **Competitor Analysis:** Gather information and conduct competitive benchmarking to understand market trends and identify opportunities for growth. + **Training & Education:** Lead both in-person and hybrid training sessions on Copeland products, assisting wholesalers and contractors in increasing their technical knowledge. Promote and contribute to the Copeland Technical Training Program. + **Customer Service & Escalation Management:** Serve as the escalation point for customer concerns, ensuring swift resolution and fostering a positive customer experience. + **Collaboration:** Work closely with internal teams, including operations, marketing, product planning, and engineering, to deliver world-class solutions and meet customer needs. + **Salesforce Management:** Maintain up-to-date records of customer information, projects, and competitive intelligence within Salesforce. + **Market Development:** Identify and capitalize on new product opportunities in compression and refrigeration condensing units to expand Copeland's presence in your territory. **Requirements:** + **Sales Experience:** Background in technical sales within Refrigeration and Air Conditioning, with a solid understanding of Refrigeration systems and components. + Prior experience as a technician in the Refrigeration industry is highly preferred. + **Travel:** Willingness and ability to travel frequently (up to 50%) for customer visits and occasionally to corporate headquarters for sales meetings and events. + **Product Knowledge:** In-depth technical understanding of Copeland and competitor products, with the ability to effectively communicate and educate others. + **Communication Skills:** Excellent interpersonal, communication, and negotiation abilities to engage with customers, wholesalers, and contractors. + **Technical Proficiency:** Advanced skills in Microsoft Office Suite and CRM tools like Salesforce. + **Decision-Making:** Strong decision-making, organizational, and time-management abilities. + **Resilience:** Ability to handle stressful situations and maintain focus on results, knowing when to escalate issues to your supervisor. + Work Authorization: Must be authorized to work in the United States without sponsorship now or in the future. **Why Copeland?** At Copeland, we believe in fostering a culture of growth and innovation. You’ll be part of a team that’s driving industry-leading solutions in HVAC and refrigeration. This is an exciting opportunity to apply your technical expertise, build meaningful relationships, and contribute to the continued success of Copeland in an evolving market. \#LI-Remote **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.  Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Diversity, Equity & Inclusion** At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.  **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
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