As a Senior Account Manager, you will be responsible for managing medium to large scale secondary and digital analytics research projects. This will include using a suite of media monitoring and social listening tools, as well as media measurement methodologies, to track information and produce actionable research reports to guide our clients’ communications strategy. The work will be primarily conducted in English so fluency, both written and verbal, is essential. 
This role will be at 60% dedicated to one of our biggest – and fastest growing – accounts I EMEA, in the logistics & international trade sector. This is a unique opportunity to be a part of a highly visible, growing account and work with a large global client helping to analyse and shape their brand strategy and evaluate their performance. 
The rest of the time, the Senior Account Manager will lead or co-lead ad hoc research projects, spanning a variety of sectors and methodologies. Key Responsibilities:Be a strategic support to the logistics & international trade account, and work closely with an Account Director and other managers, sharing responsibilities on the different workstreamsManage secondary and digital analytics projects from start to finish, working on multiple projects within the main account, and across a variety of sectors and methodologies on an ad hoc basis. This will include: o   Analyse media coverage (traditional online and / or social media) o   Monitor key brands & topics – including sensitive ones – for our clients  o   Perform media measurement for internal and external communication actions or campaigns  o   Identify key influencers and trends relevant to our clients  o   Benchmark our clients with their direct competition  o   Conduct landscape and whitespace analysis for our clients so they can define their positioning on their market  o   Analyse quantitative and qualitative data, to produce actionable insights and strategic recommendations Writing presentations, using visual storytelling, and presenting to Edelman teams and / or clients Client relationship management on specific workstreams; be responsible for day-to-day client communications, understand their needs, offer guidance and counsel, provide them with both strategic and operational recommendations, etc. Proposal writing, including methodological design and costing Help manage accounts, supporting on proposal development, project management, and resource planning Provide strategic and consultative guidance to the Edelman teams and our end clients Mentor junior analysts on the team with executing methodological approaches into real-life implementation and production  After probation period, line management of 2-3 research executives Key Candidate Expectations:College or university degree in business, communications, social or political science, statistics, mathematics, economics, etc., or equivalent work experience in a similar role. Experience and strong interest for the logistics & international trade sectorPrevious experience in research (in an agency/research institute or in-house/client-side, etc.) Strong project management skills, with the ability to manage medium to large scale projects from start to finish High level of organisation and time management skills with the ability to effectively prioritize tasks and respond to urgent requests Substantial hands-on online & social listening experience, audience analysis or data/statistical analysis, preferably with exposure to consumer insights and media research Expert knowledge of a mix of monitoring tools (Brandwatch, TalkWalker, Meltwater, etc.)Substantial experience with boolean searches and unstructured data Strong analytical skills, with the ability to identify and clearly communicate patterns and research findings in a clear and succinct way Experience creating presentations using visual storytelling  Experience presenting to clients and managing stakeholders’ relationships, both internal and external  High degree of accuracy and attention to detail Strong knowledge of the Microsoft Suite (Word, PowerPoint, Excel) Excellent verbal and written communication skills An understanding of fundamental media & marketing principles  An outgoing, ‘can do’ attitude with the ability to take responsibility for a variety of tasks A ‘team player’ who is willing to help colleagues whenever necessaryDesire to learn, and a proactive attitude to doing so Curiosity about what makes people think and act the way they do Enjoys working in a dynamic & fast-paced environment International research experience is a distinct advantage Experience within a brand, public relations or consumer marketing insights agency is an advantage Fluency in English is a must, fluency in other languages is an advantage #LI-RT9
Edelman Data & Intelligence (DXI) is a global, multidisciplinary research, analytics and data consultancy with a distinctly human mission.
We use data and intelligence to help businesses and organizations build trusting relationships with people: making communications more authentic, engagement more exciting and connections more meaningful.
DXI brings together and integrates the necessary people-based PR, communications, social, research and exogenous data, as well as the technology infrastructure to create, collect, store and manage first-party data and identity resolution. DXI is comprised of over 350 research specialists, business scientists, data engineers, behavioral and machine-learning experts, and data strategy consultants based in 15 markets around the world.
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We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.