**Company description** Publicis Le Pont is a one-stop-shop that connects scalable operations with creative agility. We are the ultimate partner that can lead your digital transformation with speed, efficiency and consumer-first approach. Through the Publicis Power of One we are seamlessly connecting three European Centres of Excellence: Commerce & Production, Data & Technology and Content & Creativity. These pillars define modern KPIs, but the magic happens only when they are connected. We work globally, creating strategies and digital materials for many global brands and businesses. **Responsibilities** + Building good relationships with the clients, managing their expectations and potential issues. + Working with the clients to receive and analyze their briefing requests or feedback. + Identification of potential growth and improvement areas.  + Efficient cooperation and communication with internal teams. + Budget tracking, creation of cost estimates, coordination of invoicing process with finance department.  + Managing and supervising projects from both financial and organizational perspective. + Being a guardian of best-in-class client service standards. + Involvement in upsell and new business activities. + Hybrid remote work model.  **Qualifications** + Experience in e-commerce and digital content production (including localization and adaptation for multiple markets). + Excellent communication skills – both written and verbal.  + Fluent English – both written and spoken is a must.  + Ability to adapt working style to specific needs of various clients. + Ability to follow predefined ways of working with simultaneous openness to change and active process facilitation.  + Ability to resolve potential conflicts and issues through diplomacy, empathy and understanding.  + Soft characteristics: reliable, open-minded, independent, flexible, assertive, well-organized, proactive, detail-oriented but having a broad perspective too, team player. **Additional information** We offer the following: + Opportunity to develop in a stable company with an established position in the market. + Extensive range of online training courses in cooperation with reputable market partners. + Opportunity to participate in international and local development projects and programmes. + International working environment. + Attractive package of non-wage benefits (medical care, the Nais benefit platform, recreation allowance, access to a platform for learning foreign languages, access to the Marcel international training platform, etc.). + High working flexibility (we work in a hybrid model, with predominance of home office). + Work Your World – opportunity to work from any place in the world for 6 weeks a year and access to the Home Swap Home internal platform. + Friendly and casual working atmosphere in a close-knit team filled with positive energy. _At Publicis Groupe, we value diversity and invite all candidates to apply, regardless of age, gender, sexual orientation, religion or lack thereof, origin or disability._ _\#LI-EA1_ _\#Li-Hybrid_ \#LI-EA1