Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. 

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

What does a  Senior Account Manager do at Hogarth?

As a Senior Account Manager, you are responsible for client relationships, managing the team, building relationships with stakeholders, driving change management, ensuring smooth operations of the business and delivering against budgets and workflows. You should have a proven track record within account handling, have knowledge of industry best-practice, be operationally sound and have a strong commercial acumen.

Reporting lines and key stakeholders

This role reports to the Group Account Director/ Business Director/Country Manager and you will collaborate with different stakeholders across all departments

Responsibilities

Overseeing one of the top global beauty brand Establish strong relationships with both internal and external / Client stakeholders, manage perceptions and expectations Act as point of contact for escalation for the client/agency and internal teams, resolving problems quickly and communicating effectively Work on adaptation campaign works in collaboration with the relevant departments Set up and deploy new business, and ensure business operations are smooth Work closely with your supervisor on P&L, forecast, budgeting Have financial responsibilities, including preparing cost estimates Develop a deep understanding of the contractual obligations, commercial arrangements and SLAs Liaise with different internal teams on specified client requirements and resolve client issues/complaints to the satisfaction of main stakeholders Understand how client, agency, and Hogarth relationships interact Proven ability to make informed decisions and problem-solve based on sound knowledge Capability of working under pressure and to tight deadlines

Qualifications

Knowledge from working in an advertising adaptation role preferred Knowledge of business operations and change management preferred Knowledge of new business set up and deployment preferred Focus on continuous improvements, delivering excellent quality and high levels of customer service Understanding of financial compliance procedures Sound technical understanding of client requirements Commercial acumen Excellent negotiation and problem-solving skills Attention to detail and an eye for producing quality work is a must

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Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves.  We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. 

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact careers@hogarth.com if you need the job advert or form in another format.

Data

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