Company Description

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

 

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to our Account Director or Client Partner, you will play an important role within our client management team and beyond. You'll contribute to the daily running of some of our flagship UK accounts and lead the conversation about the value Jellyfish and our proprietary tools can bring in growing their business. As we're a full-service partner, these accounts could be creative, media or technology-leaning - an exciting opportunity to stretch your existing skillset and knowledge.

Being a part of Jellyfish not only allows you to grow your experience running digital first campaigns, but also offers a unique opportunity to develop skills in platform and technology via Jellyfish Training.

At Jellyfish we take technology seriously, and you will work with pioneering proprietary tooling such as Pencil Pro Generative AI, and our J+ suite of technology. We have an award-winning Creative and Experience team delivering content to some of the world's most respected brands and look to integrate the best of tech and creativity into all that we do.

Your primary responsibilities will include:

You will be central within the client team and understand the creative process, whether that's brand to social, brief to delivery - and everything in between.Your responsibility will be to navigate across different teams working in collaboration with Integrated Producers, our projects span two areas:Creative Collective: Brand & Creative Strategy teams, Creative & Social teams (inc. Paid & Organic, Creator & Influencer), Design and Delivery teams.AI Studios:Production (inc. Shoot) teams, Transcreation/Translation & Ecomm teams, Tech & Customer Success and Delivery teams.You will understand client goals and interpret them into agency action, identifying any growth opportunities.You will be responsible for co-ordinating across internal specialist teams autonomously, to manage client needs and perform BAU tasks to ensure delivery.You will support the team by independently implementing everyday fundamental tools, such as status updates, meeting agendas/notes, Salesforce data and financial accuracy, striving for the best Client Management standards.You will continue to stay on top of the latest developments, promoting these areas and being a go-to person for our clients, promoting how Jellyfish solutions can support a client's goals, identifying opportunities to enhance our client offering.Innovation: Stay updated with the latest trends and advancements in the digital marketing industry. Use this knowledge to propose creative solutions that enhance campaign performance and contribute to client strategies.You will need to be operationally strong and may have been exposed to different commercial models - whether these be retained or project/time & material led.You will support the client team, ensuring they have the appropriate resources needed to meet client needs, and provide appropriate support and feedback to help grow our client relationship.Comfortable working with data and interpreting these into tangible actions for the client and teams respectively.

Qualifications4+ years agency, client or platform experienceDemonstrated expertise in task management, account leadership and project coordinationSkills using the Google Suite are useful, but easily transferable from Microsoft (e.g. slides/sheets/docs etc)Familiarity working on creative or production project, across social media, content, transcreation or adaptation outputsExperience working with, and interpreting data from dashboards and other platforms

 

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

 

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary in addition to joining our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

 

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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