Date posted: 11/13/2024 Requisition Number: 2024-43497 Business unit: Marketing Location: North Richland Hills, Texas Areas of interest: Multi-Tenant Sales, Sales Position Type: Full Time SMD300

JOB SUMMARY

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experienceMeets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolioSolicits residential customers through door-to door solicitation, lobby events and by building/maintaining strong relationships with property managementGenerates incremental revenue from existing customers by adding new/additional servicesResponds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolvedMaintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directionsAttends and actively contributes to sales meetings and training programsAccurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reportingCollect and account for funds and provide receipts according to Company policies and guidelines

Required Skills/Abilities and Knowledge

Knowledge of cold call sales skills, persuasion, and clear communication skills Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicleAbility to work outside for extended periods in any season and/or during inclement weatherFamiliarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applicationsValid driver's license with a satisfactory driving record within Company required standards

Required Education

High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

Experience in sales or customer service - 1+

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Knowledge of communications technologies and services, with an emphasis on data networking fundamentalsKnowledge of cable or telecommunications servicesExperience with consumer education of products and services Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Related Work Experience and Number of Years

2+ years sales or relevant work experience

WORKING CONDITIONS

Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weatherMust be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)Exposure to moderate noise levelsMust be able to work evenings and weekendsVariable hours: may include weekends, holidays, and split days off
SMD300 2024-43497 2024

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