Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Old Mutual Group Assurance is a leading provider of Group Life, Funeral and Disability products in South Africa. You will be mainly responsible for the co-ordination and allocation of all tenders, and for tendering on the Group Risk Assurance product range

Role Description

Screening and analysing of New Business tender requests.Compiling and analysing of claims experience for larger arrangementsEstablishing and maintaining relationships with internal and external stakeholderRespond to and resolve enquiries from various stakeholders and clientsInterpret requests from clients and deliver accordinglyProvide a hassle-free service to clients by attending to requests on time, presenting information in a professional manner, being flexible where appropriate and by being proactive in preventing potential problemsConform to Service Level Agreements with relevant stakeholdersProvide quality service to clients/intermediaries – a passion for service excellence

Key Results Areas:

Documentation Processing

Provides an indirect service to customers and intermediaries.Responds to immediate administrative requirements within procedure.Follows standardised processes and provides administrative support in line with normal business functioning.Delivers on daily production standards.Uses standard administrative techniques to coordinate own work

Personal Effectiveness

Accountable for service delivery through own effortsStrong work ethicIndividually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 monthsMakes increased contributions by broadening individual skillsCollaborates effectively with others to achieve personal resultsAccepts and lives the company valuesAbility to work under pressure and meet tight deadlines while maintaining high levels of accuracy and qualityProblem solving skills

Quality Assurance

Adheres to service and quality standardsPerforms quality checks on own workPerforms quality checks on the teams work

Requirements

Matric (with Mathematics)Insurance industry experience Working knowledge of pricing and rating principles in a group risk environmentIn-depth knowledge/experience working within and pricing in a Group Assurance/Risk environment is compulsory.Proven numerical ability / mathematical reasoning skillsComputer literate and proficient in MS Office programmes e.g. Word & ExcelHave the ability to plan and prioritise effectivelyHave sound analytical and problem solving abilities with a focus on attention to detailCustomer centricHave strong communication and interpersonal skillsWork effectively with internal and external colleagues and clients to accomplish organisational and team goalsEnjoy working in a progressive environment

Skills

Communication

Education

Closing Date

22 November 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

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