We are seeking a Senior Administrative Assistant, Travel & Expense for our New York, NY office location.

What can you expect?

The Senior Administrative Assistant is a member of a regional pool of assistants who predominately provide travel and expense support for colleagues in a fast-paced sales environment.  The Senior Administrative Assistant is assigned specific travelers to support on a primary basis, as well as others to which they are assigned in a backup capacity.  The number of travelers assigned will generally range from 20-50, with that being a mix of occasional, light-medium and heavy travelers. This position thinks independently, acts proactively, and applies professional judgment for problem solving in a support capacity, always mindful of the regional processes and scope of the role.  The Senior Administrative Assistant maintains calendars for specified senior colleagues, interacts occasionally with clients when needed and may assist with certain office responsibilities as assigned by manager. This role operates with limited daily oversight, elevating complex requests to their manager for direction. ​

What is in it for you?

A company with a strong Brand and strong results to match

Culture of internal mobility, collaboration and valued partnership with HR from the business

Competitive pay, full benefits package – starting day one (medical, dental, vision, STD/LTD, life insurance, generous 401k match AND automatic contribution

Generous paid time off for vacation, sick, company holidays and time to give back to your community

Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations

We will count on you to:

Ensure Travel Needs Are Arranged Accurately and Timely

Arrange travel accommodations and prepare travel itineraries

Coordinate travel with clients and others for group travel events

Compile travel-related documents as needed

Arrange and facilitate meetings, teleconferences, and prepare agendas

Provide timely, professional and accurate status and updates to those supported, engendering confidence and comfort in each assigned traveler that their needs are being actively addressed

Be reasonably available to travelers across U.S. time zones, with willingness to work occasional overtime when unexpected issues arise for travelers in motion.

Prepare and Submit Expense Reports in Accordance with Policy

Upon request by a supported colleague, prepare expense reports in accordance with corporate T&E policies.

Assist in securing missing receipts when necessary

Submit expense reports through the expense system in accordance with the timing of payments and mindful of potential late charges

Coordinate vendor payments with appropriate colleagues

Communicate

Manage calendars for senior executives as identified by manager

Compose and keep record of standard correspondence for review, and follow up on pending matters with those supported and others

May field telephone calls/voicemail activity occasionally, and communicate messages when needed

Communicate and/or coordinate broker’s travel plans with various individuals  

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Office Support (depending upon physical location)

General administrative duties including ordering office supplies and coordinating with third party vendor, as applicable

Organize office moves and coordinate with facilities

Welcome and make arrangements for office visitors

Liaise with building management, facilities and onsite service vendors, as appropriate

Liaise with HR in regard to new hire on-boarding/off-boarding

Arrange and facilitate events specific to office location/business segment

Reporting and Other Duties

Prepare reports and summaries when requested by manager

Edit and create documents using PowerPoint, Excel and Word while ensuring all documents produced adhere to MMC’s style guidelines

Track expenses within office and/or regional reporting mechanism.

Other administrative activities as assigned by manager

Work with Broking Support Services leadership and peers to identify and drive innovative improvements in process, consistency and efficiency across the region

What you need to have: 

High School Diploma

5 years of relevant administrative experience, including arrangement of international travel, preferred

Cordial, naturally communicative and professional in all interactions

Palpable sense of ownership and reliability

Adept with Zoom and Microsoft Teams call and videoconferencing mechanics

Experience with Outlook calendar support for executives

Ability to respond to multiple high-priority requests concurrently, keeping all constituents apprised of status

Ability to be highly organized and keep close track of progress on longer-term deliverables

Ability to work cooperatively with others

Ability to be discrete and maintain confidentiality on a wide range of issues

What makes you stand out:

Bachelors or Higher level degree

5+ years of administrative experience

Strong verbal and written communication skills

Resourceful and proactive

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. The company’s 85,000 colleagues advise clients in over 130 countries. With annualized revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit www.guycarp.com and follow Guy Carpenter on LinkedIn and Twitter @GuyCarpenter

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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