Senior Administrative Assistant

 

POSITION PROFILE

Provides exceptional support and service through all mediums including correspondence, presentations, manuals, newsletters, meetings company activities, etc.

 

JOB DUTIES AND RESPONSIBILITIES

Provides general administrative support with little supervision including: Creates proofs, revises and edits written material as needed. Handles internal and external correspondence. Investigates and follows through on areas of concern and is responsible for problem resolution Makes travel arrangements. Creates and maintains departmental filing systems. Answers telephone lines. Organizes updates and maintains calendars. Uses and coordinates maintenance for local office equipment. Coordinates logistics for meetings, net meetings and conference calls: location, communication, resources, etc. Serves as Scribe for meetings as needed. Maintains department logs, reports, and/or data entry for functional databases. Cross-trains and learns other responsibilities within the team and provides assistance as needed. May assign work and guidance to entry level Administrative Assistant. Builds professional relationships with customers and other teams. Performs other duties as assigned.

 

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Requires:

Requires high school diploma or equivalent Associate's degree or equivalent preferred 3-5 years of experience in the field or in a related area

 

KNOWLEDGE, SKILLS AND ABILITIES

Advanced knowledge of MS Office skills including Word, PowerPoint and Excel are required Excellent oral and written communication skills and an excellent command of the English language Ability to maintain confidential information Ability to work in a team environment A professional appearance and telephone manner is essential Knowledge of use and operation of standard office equipment Continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines Some analytical ability required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work Possesses excellent customer service skills. Possesses ability to organize and prioritize workload. Possesses anticipatory, planning and leadership skills. Possesses ability to be flexible and very adaptable to change. Possesses ability to be detail-oriented. Possesses ability to review and understand general instructions; prepare and provide diversified information

 

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

Typically works in an office environment with adequate lighting and ventilation, and normal range of temperature and noise. Requires communications with department, marketplace and district personnel, and external marketplace. Work assignments at times are routine and repetitive; detailed instructions are provided by the supervisor. Work has some stress due to imposed due dates of communications and/or material. Some physical effort is required to remain in sitting position for prolonged periods while concentrating on a specific task. Job results are dependent upon proficient application of one or more dexterity skills, i.e. keyboard and phone system.

 

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.