Your Opportunity as the Senior Administrator, Operational Excellence

This role will be the business team’s lead administrator of our Computerized Maintenance Management System, which supports the maintenance and storeroom processes across our Smucker sites. This role will lead and develop the end users of this system, help optimize our maintenance systems, and ensure issues associated with the program are resolved quickly. In the near future, this role will lead the development and testing of our company's Maximo project, analyze plant data, and provide recommendations for a successful go-live and implementation of the new system.

Location:

Remote – within 1 hour of an airport is preferred

Work Arrangements:

Travel – Up to 50% for the next 3-4 years (then travel up to 20%)

In this role you will:

Single Point of Contact (SPOC) for our Computerized Maintenance Management System (CMMS) (Maximo or others in future), addressing all inquiries/issues related to maintenance, storeroom, & partsTroubleshoots business issues, develops business requirements for correction and performs “Day-in-the-Life-of” (DILO) scenario testing processes as requiredTechnical lead for the Maximo CMMS Transition Project – participate in design reviews, testing, validation, and all implementation efforts.SPOC for integration between CMMS and Purchasing Program – issues, testing, knowledge of systemLead the CMMS training and implementation efforts across all manufacturing plant locationsDevelop, deliver, and maintain all training for Site Super Users, Buyers, Clerks, and any other plant roles as neededLead new site setup efforts for greenfield plants or acquisitions, including assets, parts, storeroom, and maintenance strategiesCatalog and manage new parts, changes to parts, and cleansing of parts in Maximo Item MasterPartners closely with Maintenance, Repair, & Operations (MRO) Purchasing to set up pricing updates, understand vendor contracts, and coach all the aboveActive member of the Preventive Maintenance (PM) Pillar by being the Subject Matter Expert on the Parts & Supplies Control Daily Management System (DMS)Active member of the PM Pillar by updating the corporate PM scorecards and providing guidance, feedback, and support to plants based on the metricsLead and/or attend meetings/calls/conferences with plants and/or third partiesDevelop, implement, and train improved business practicesLead patch and upgrade testing initiatives with IS Business PartnersLead the semi-annual User Security Audits for CMMS ProgramBack up to other Sr. Administrators

The Right Place for You 

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. 

What we are looking for:  

Minimum Requirements: 

High School diploma3+ years experience using Oracle eAM/Inventory or IBM Maximo3+ years of manufacturing plant experience2+ years of experience training on technical contentExperience with Maintenance & Storeroom processesContinuous Improvement and Pillar Management knowledgeSelf-motivated - has the ability to manage and prioritize multiple/diverse tasksProficient in Microsoft Suite: Excel, Word, PowerPoint

Additional skills and experience that we think would make someone successful in this role:  

Associate’s degree or higherFood (human or pet) and / or beverage manufacturing experienceQualified Super User in Oracle eAM (Enterprise Asset Management)/InventoryPrevious leadership experienceProject management experiencePeople Change Management knowledge and experience with organizational changeStrong technical and mechanical aptitude, specifically around plant equipment and maintenance practicesAbility to build strong cross-functional relationships with plants, purchasing, inventory, information systems, as well as with the IBM Maximo communityMicrosoft Sharepoint, Teams, and ArticulateMinor Structured Query Language (SQL) or Visual Basic Coding Knowledge

Learn more about working at Smucker:  

Our Total Rewards Benefits Program  Our Thriving Together Philosophy Supporting All Impacted by Our Business  Our Continued Progress on Inclusion, Diversity and Equity  

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