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Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Preference will be given for Old Mutual Compass Chorus administration systems experience

This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

The job entails terminating (i.e. liquidation, etc.) of employers participating in Umbrella Retirement Funds and deregistration with the Financial Sector Conduct Authority (FSCA). Includes communication with stakeholders i.e. employers, brokers, FSCA, etc.)

Follows standardised processes and provides administrative support in line with normal business functioning.
Delivers on daily production standards and adheres to service and quality standards.
Provides an indirect service to customers and intermediates.
Responds to immediate requirements within procedure.
Uses standard administrative techniques to co ordinate own work.
Product and process knowledge in different areas may differ but basic skills remain the same.
May act as mentor / resource to less experienced Administrators.
Fully multi-skilled across products and processes.
Has extensive, relevant experience.
Acts as a suppport person and / or point of escalation for complex and difficult cases / clients.

Skills

Competencies

Directs Work

Drives Results

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Plans and Aligns

Tech Savvy

Education

Matriculation Certificate (Matric) (Required)

Closing Date

29 January 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

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