Contact Centers

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Caring is one of United’s most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience, every single day.

Key Responsibilities:

Coordinate and maintain multiple programs including any of the following: security access and badging, budget support, site maintenance and worksite-specific elements of our facility’s program e.g., OSHA

Perform various clerical and routine accounting tasks in support of an operating unit, to include accounts payable, purchase orders and account reconciliation

Assist in communicating and reinforcing to all any changes and clarifications to existing departmental, division, and corporate policies, procedures, and guidelines

Acts as a resource to assist in resolving complex administrative issues and performs other duties pertinent to the operation e.g., office supplies, conference room scheduling

Coordinates events, Town-halls, miscellaneous meetings and mailings with local office, vendor, employees and/or other departments

Supports management schedules and time off through time-tracker.

Contact Centers

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Caring is one of United’s most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience, every single day.

Key Responsibilities:

Coordinate and maintain multiple programs including any of the following: security access and badging, budget support, site maintenance and worksite-specific elements of our facility’s program e.g., OSHA

Perform various clerical and routine accounting tasks in support of an operating unit, to include accounts payable, purchase orders and account reconciliation

Assist in communicating and reinforcing to all any changes and clarifications to existing departmental, division, and corporate policies, procedures, and guidelines

Acts as a resource to assist in resolving complex administrative issues and performs other duties pertinent to the operation e.g., office supplies, conference room scheduling

Coordinates events, Town-halls, miscellaneous meetings and mailings with local office, vendor, employees and/or other departments

Supports management schedules and time off through time-tracker.

What’s needed to succeed (Minimum Qualifications): High school diploma or equivalent2-4 years of work-related experience as an administrative assistant, or office administratorProven work experience as an administrative assistant, or office administratorIn-depth understanding of office management and operationsProficient MS Office skillsWorking knowledge of office equipment, like printers and fax machinesAbility to lift up 50 lbs.Excellent verbal and written communication skillsStrong organizational and time-management skills What will help you propel from the pack (Preferred Qualifications):Bachelors degree or 4 years of relevant work experience Knowledge of OSHA workplace safety regulations Proficient in Spanish

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

What’s needed to succeed (Minimum Qualifications): High school diploma or equivalent2-4 years of work-related experience as an administrative assistant, or office administratorProven work experience as an administrative assistant, or office administratorIn-depth understanding of office management and operationsProficient MS Office skillsWorking knowledge of office equipment, like printers and fax machinesAbility to lift up 50 lbs.Excellent verbal and written communication skillsStrong organizational and time-management skills What will help you propel from the pack (Preferred Qualifications):Bachelors degree or 4 years of relevant work experience Knowledge of OSHA workplace safety regulations Proficient in Spanish

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.