Primary City/State:

Arizona, Arizona

Department Name:

Ambulatory

Work Shift:

Day

Job Category:

Pharmacy

Pharmacy careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future. If you’re looking to leverage your abilities – apply today. 

Banner Health was named to Fortune’s America’s Most Innovative Companies list for the second year in a row for 2024 and named Most Trustworthy Companies in America by Newsweek. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

As a Senior Ambulatory Pharmacy Technician, you will support the centralized anticoagulation management service by maintaining an active patient list of those receiving anticoagulation management services and ensuring patients are not lost to follow-up. This includes following up with providers and other clinic support staff to obtain referrals and orders, coordinating with the home-monitoring companies or outside labs for patient enrollment or results, and interacting with patients directly. Additionally, you will answer and triage all patient phone calls, ensuring effective communication and continuity of care for individuals under anticoagulation therapy. You will work remotely, from home Monday through Friday 8AM - 4:30PM, no on-call, weekends or major holidays.

Recruiter to provide details of the sign-on bonus during the interview process. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives. Clinical Pharmacy Services is responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention. As a division, Banner Pharmacy services provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices.

POSITION SUMMARY
This position performs a variety of support functions, under the supervision of clinical pharmacists, to contribute to the overall improvement of healthcare quality as well as efficient use of resources. This role specializes in collaborating with pharmacists, providers and supporting staff at clinics and community pharmacies to process prescription renewal requests. Primary responsibilities include processing prescription renewal requests received via electronic messages, faxes or phone calls.

CORE FUNCTIONS
1. Maintains full knowledge of clinical techniques, software applications, or skilled trade. Demonstrates understanding of department knowledge and resources. Documents according to standards set by the department and regulatory agencies.

2. Uses prior experience, diversified procedures and general instructions and procedures to solve a variety of problems. Chooses best alternative from group of known possibilities.

3. Responds to standard requests from internal and/or external customers. Interacts primarily with department personnel, cross-department personnel, internal and/or external customers, patients and physicians.

4. Uses discretion to prioritize assigned tasks and duties based on changes in workflow or other immediate situations. Uses independent decision making based on technical knowledge and department standards.

5. Position may require performing clerical or administrative duties that do not require a pharmacist technician license, on a full time or part time basis as assigned.

MINIMUM QUALIFICATIONS
 

Requires Pharmacy Technician licensure and active Pharmacy Technician in the state of practice.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

Must have two or more years of ambulatory pharmacy experience (retail/community or managed care) or demonstrate knowledge of ambulatory pharmacy. Must possess good organizational, problem solving and computer skills. Must demonstrate effective oral and written communication skills. Moderate experience, typically gained through 2-4 years relevant work experience OR 12–18 months in an educational program.

Must have knowledge of computer software, particularly Microsoft applications.

PREFERRED QUALIFICATIONS

Completion of a technical certificate program

Strong analytical, creative problem solving, and customer service skills. Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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