Senior Analyst, Content Partnerships
American Express
**Description**
**You Lead the Way. We’ve Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
**Join Team Amex and let's lead the way together.**
The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants - a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term.
Amex Offers sits within the Membership Portfolio Services Team.
Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results.
**How will you make an impact in this role?**
This Sr. Analyst position will support the Amex Offers Global Capabilities team as we lead contracting, operations, integration, strategy and day-to-day relationship management for key Amex Offers Content Partners. You will provide support for performance analyses, new technology rollouts and backlog items, quarterly business reviews and Third Party Lifecycle management updates. This role will support content partners in the US and key international markets. You will work in close partnership with Content Partnerships Manager and many teams across the enterprise including the Amex Offers team (Global COE, Sales & Success), product development teams, engineering and analytics to identify, assess and execute against the partnership to deliver success.
**Key Responsibilities**
+ Support the day-to-day management of Content Partners: Identify merchant offer opportunities, assess performance and work with finance on monthly invoicing and reconciliation processes for US and International Partners.
+ Assist with partner integrations: work with product and engineering to resolve technical issues and assess new capabilities for partners
+ Partner Management: develop relationships with external partners and identify growth opportunities that align with the partner and Amex goals.
+ Support contract negotiations and re-contracting: partner with GCO and internal stakeholders during contract discussions
+ Oversight and excellence: manage internal reviews and required approvals for external partnerships including TLM, AEMP54, OREs etc.
**Minimum Qualifications**
+ Strong analytical skills, including the ability to review performance data, assess opportunities and build a narrative for leadership.
+ Ability to build relationships, both internally and externally, that efficiently identify and deliver on mutual goals.
+ Strong organizational skills and the ability to ingest multiple viewpoints and determine an appropriate go-forward plan.
+ Will to win and curiosity to learn
+ Strong communication, project management and presentation
**Qualifications**
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
**Job:** Marketing
**Primary Location:** US-New York-New York
**Schedule** Full-time
**Req ID:** 25002450
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