USA
27 days ago
Senior Analyst, E-commerce Sales Operations
About Us: 

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.

 

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.  

About the Role:

Reporting to the Sales Operations Senior Manager, the Sales Operations Senior Analyst supports the annual and continuous planning processes by engaging with strategic Retailers working with Sales-National Accounts and cross functionally to execute our Joint Business Plans (JBP).

The Sales Operations Analyst will be the leading resource across the business on customer-specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both.

The main priority of this role is to engage Retail counterparts for optimized operational function associated with driving revenue and margin for assigned strategic Retail account. Key functions will include:

Using POS trends and analysis, lead retail partners in regular collaborative planning, forecasting and replenishment (CPFR) alignment meetings and develop the Sales forecast for incorporation into internal Monthly S&OP processesLeverage advanced inventory management with Retailers optimizing DC/FC level allocations, maximizing retailer inventory investment and Dyson sell out by achieving retailer in-stock metricsUse available insights and competitor knowledge, identify action plans to address issues or activate against new opportunities by tracking all risks and opportunitiesWork with National Account Mgr(s), assist and support in maximizing available budgets driving ROIWork with Customer Service/SOP to optimize Purchase Order changes to Retail targeting Retail objectives for on-time, in-full and invoice mis-match metricsWork with National Account Mgr(s) to execute item/Product Description Page (PDP) set-up and maintenanceSupport Sales-National Accounts by working cross functionally with strong Finance and Supply Chain partnerships

Develop, and leverage strong partnerships with assigned National Account Retailers across functional Planning, Forecasting and Inventory teams at those retailers across multiple categories

Work with Sales (Directors, Channel, National Account Managers) on all operational aspects of Sales execution at assigned retailersWorking with Channel Management Team, liaise with Category Business Units on ranging, assortment, and new product planningCollaborate with Demand & Supply Planning, Finance, Customer Service, Inbound & Outbound Logistics to hit all retailer and internal efficiency and service metricsSeek out decision makers and influencers to ensure a balanced approach to the allocation of resources or assets

Contribute to the Dyson US organization

Serve as an active and high performing member of the teamPartner with other team members to support new opportunities as they ariseBe able to challenge self and others in accepting the norm, while working towards best practices

Fulfill other duties as necessary and assigned.

Relish the opportunity to pick up new activities that fall broadly in the purpose of the roleThink outside of the box, identifying opportunities for improvementIdentify problems and find solutionsAbout You:2+ years as a Sales Operations Analyst, Financial Analyst, Merchandise Planner, Demand Planner, or Inventory AnalystBachelor's degree required, business major preferredPrior Demand Planning and Forecasting experience requiredPrior experience working with key national big box, Ecomm or beauty accountsAdvanced knowledge and proficiency in Microsoft Excel are requiredPrior experience working with Sales, Marketing and/or Finance function is a plusSAP and or Anaplan experience is a plusStrong analytical and problem-solving skillsStrong communication skillsSelf-motivated with the ability to work independentlyAbility to multi-task and manage multiple projectsAbility to deliver projects in full, on time and to the highest qualityAn innovative yet objective thinkerAbility to communicate with all levels of the organization with positive intentAbility to travel, up to 25%Benefits:

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:

401K with up to a 4% matchCompany paid Life Insurance and AD&DFlexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:

Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation TimePre-tax Commuter Benefits (applicable areas only)Generous Child Care Leave ProgramWellness ProgramEmployee Assistance ProgramGenerous Dyson Product Discounts

Health benefits:

Multi-Level Healthcare Coverage OptionsVision & Dental CoverageCompany paid Short-Term and Long-Term Disability

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. 

Dyson is committed to the full inclusion of all qualified individuals. As part of this commitment, Dyson will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Americas Talent Acquisition at ustalentacquisition@dyson.com 

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