Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
How will this role have an impact?
We are looking for a dynamic, passionate, and experienced Clinical Product Owner to join our Product Management team. Serving as a key member of the team, this role is responsible for understanding the clinical and product and services needs of our customer to build for our Medicare Advantage and Fee for Service Programs within CVS Accountable Care. You will develop a deep understanding of the product vision, the value it brings to customers and its market differentiation. You will understand the key performance indicators for our business, and strive to understand user problems, and creatively find solutions with cross-functional teams that clearly connect to business value. The ideal candidate will have an entrepreneurial spirit, enjoy working with a highly motivated and experienced cross-functional team that loves tackling new problems and supporting innovation.
What will you do?
● Support and serve as the Clinical Product subject matter expert of the Medicare products
● Collaborate and support the Associate, Medicare Advantage Product Owner as well as other product owners on the CVS Accountable Care team for clinical needs and alignment of program strategy.
● Build a deep understanding of the needs of our providers, payor partners, and our clinical programs and services to strategize alignment to Medicare programs
● Collaborate without cross-functional partners in operations, engineering, analytics, partner success, product and legal.
● Support in the deployment of Medicare products by collaborating with our cross-functional partners in operations, engineering, analytics, partner success, product and legal to bring key components of the deployment plan into reality
● Translate customer needs into functional requirements that drives action and provides sound direction to engineering, product owners and stakeholders ● Collaborate with other CVS Accountable Care product owners on user stories and ensure cross team communication, outlining key dependencies and surfacing any risks.
● Build a deep understanding of the needs of our Providers & payor partners with a specific focus on key population health functions in our foundation and clinical programs.
● Identify and evaluate activities that prioritize process improvements or gaps ● Develop and manage strong, collaborative relationships with associated product team and other stakeholders, as needed, to help drive results
Who are you?
● Passionate about problem-solving and obsess over customers
● Know how to energize cross-functional teams around a problem and use data to identify & prioritize solutions
● Tenacious about driving outcomes for our customers.
● Clinical and product management experience that is customer focused (RN preferred)
● Demonstrated ability to communicate effectively (written and verbal) with technical and non-technical stakeholders
● Excellent team-player with the ability to consistently demonstrate a high level of professionalism, integrity, mutual respect and accountability to others; ability to build partnerships and foster collaboration
Pay Range
The typical pay range for this role is:
$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.