"Across all these services, as an incumbent in this role, you will: 1 Become an expert on the Qualtrics Experience Management (XM) Platform and related solutions. 2 Be the front-facing lead point of contact for business on Qualtrics technology and manage the entire delivery of global Experience Management Programs (Customer Experience, Employee Experience, and Brand Experience Surveys) 3 Manage programs end to end. This would entail executing programs right from implementation, reporting and analysis. • Collaborate with internal stakeholders and partners to ensure successful implementation of the program. • Monitor and review progress for timely implementation of all programs/projects."