Company Description

At Wise, our mission is to achieve "Money Without Borders" — making financial transactions fast, convenient, transparent, and eventually free. Millions of people around the world use Wise to send, spend, hold, and receive money across multiple currencies.

Job Description

The Cards Payin team enables millions of customers to fund transfers and top-up their balance in a safe, cheap and convenient way. With their focus on acceptance of Card, ApplePay and GooglePay payments from over 200 countries, the team operates on a truly global scale.

As an analyst in the Cards Payin team you’ll primarily work embedded in this cross-functional team, partnering with Product, Engineering and Operations to identify opportunities to further improve our product. 

In addition to this you’ll help other teams in Wise understand how to improve performance of payment methods and you’ll be part of a tight-knit group of analysts sharing knowledge and collaborating to tackle complex problems spanning multiple teams.

How you’ll contribute:

Help the team evaluate & identify opportunities to improve the customer experience and reduce fraud

Define, track and communicate progress against KPIs - this communication could range from written updates in Slack to quarterly planning presentations to the wider company

Partner with your product manager, engineers, other analysts and the operational team throughout the product development lifecycle to build and iterate product changes based on your insights

Build automated data pipelines and dashboards to minimise repetitive tasks and allow data self-serve

Design experiments to monitor the impact of new product features on risk, convenience and cost metrics

Qualifications
Strong analytical thinking and data analysis skills (spreadsheets and SQL).

You have experience with data visualisation tools (Looker, Superset, PowerBI, Tableau etc.) and demonstrate storytelling ability with data

Experience building and owning automated data pipelines using tools like dbt and airflow

Enjoys working in a fast-paced environment; knows when and how to adapt analysis scope to achieve 80/20 results

Excellent verbal and written communicator - you cut through the noise, communicating what matters in a way that people get it

A/B testing experience (or good grasp of the required statistics)

Hustle: you can go beyond the analysis and get it done

Nice-to-haves

Python (you’ll need this at some point but you can learn on the job).

Experience in fincrime domain balancing risk and customer experience 

Experience working with cross-functional software product teams

Experience working with event data & tools (Mixpanel/Google Analytics/Amplitude etc)

Additional Information