At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Finance **Job Sub** **Function:** Finance Business Partners **Job Category:** Professional **All Job Posting Locations:** PH003 Paranaque **Job Description:** Responsibilities will include, but not be limited to: + Drive the development of detailed offers leveraging product expertise, business acumen and professional judgment while adhering to contracting strategies and price matrices + Develop rigorous, error-proof offers and analysis, maintaining a high attention to detail, while still seeing the emerging patterns, trends and insights across offers + Display a high degree of ownership for the quality of the offer and the fit with our strategic and financial objectives + Identify areas for improvement within systems, processes, and interactions. Surface and provide recommendations regularly to management to support our objective for continuous improvement + Take an active role in developing and improving training materials and SOPs + Maintain appropriate documentation in accordance with SOX 404 Requirements + Coach / mentor developing Quoting Analysts to strengthen their skillset and improve the quality of their work **Key Responsibilities:** **Be compliant with applicable laws and regulations, and follow guidelines in the J&J Credo** **Maintain Operational Excellence** + Manage operations of the Strategic Customer Group which includes but not limited to the ff : point of contact, rapid response hub for developing contracts, customer analytics (preparation of customer-ready analytics and materials for the field to support customer updates and negotiations) and CPC governance (rules and processes for approving deal exceptions). + Ensure timeliness, completeness, accuracy, validity and quality of work and service by the Strategic Customer Group through regular review, checks and approval. + Resolve complex or critical process issues which go beyond the team member’s capabilities. + Manage risks through mitigation and escalation. + Ensure that team activities follow proper procedures in accordance with corporate company policies and procedures. + Ensure strong internal controls are in place to achieve “adequate” internal and external audit ratings. + Monitor and analyze Key Performance Indicators (KPIs) and create as needed. Lead the problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved within the Service Level Agreements (SLA). + Work closely together with other Process Managers and Team Leads to ensure best possible communication and interaction between the processes. + Ensure team members have the appropriate skills, supporting tools and technologies to enable them to deliver excellent customer service. + Manage and monitor team performance on a regular basis to ensure that service levels and targets as defined in Service Level Agreements are met; and take corrective action when required. + Understand, lead & execute the strategy. + Support auditors and legal authorities with the execution of required activities – ensure staff are available as required. + Self-starter and strategic thinker with demonstrated ability to implement strategies based on competitive dynamics, economic goals, and customer needs. + Quantitative and analytical skills for problem solving and issue /risk mitigation. + Excellent interpersonal and relationship building skills to help shape and model the desired culture. + Customer-centric mindset. + **Well versed in report automation and very articulate in managing Huge data. Excellent in Excel, database Skills (like Macro, Qlik and Power BI)** **Talent Management** + Focus on career journey, competency enrichment, diversity, equity and inclusion, and leading and developing a team with a service-centric, change-agent, highest possible standards. **Be a Trusted Business Partner** + Business Partner focused and influencing skills. Using data to formulate insights and/or substantiate ideas and using them to influence business partners. + Build business acumen and stay on top of trends through internal and external benchmarking, discussions with business partners and identifying ways in which our teams can help solution and partner to drive greater value for our Credo stakeholders. **Create Game-Changing Innovation** + Drive implementation of business process improvement initiatives to the team as required. + Ability to identify areas of improvement to work effectiveness and efficiency and drive necessary action to completion. **Qualifications:** **Education** + At least University degree in finance related field or equivalent. **Required** + At least 4-6 years of professional experience is required. + At least 2-4 years of experience in operations with comprehensive understanding of process and procedures, service management concepts, as well as compliance and control. + Knowledge on Finance, Business, Pricing, Order-to-Cash, Contract Management or related fields. + Lead, develop and execute plans; attention to detail. + **Able to create, navigate and manage huge amount of data thru various reporting platforms (Macro, Superior Excel Skills, Qlik and Power BI)** + Operate with discipline and sense of urgency. + Strong knowledge of Finance principles and processes; understanding of compliance and control placement. + Ability to work well in a cross-functional environment and build support across a complex set of stakeholders. + Amenable to work US Hours **Preferred** + Experience on Finance, Business, Pricing, Order-to-Cash, Contract Management or related fields. + Experience in shared services center of a multinational corporation is desirable. + Digital/ intelligent automation capabilities.