**General information** **Ref #** 18744 **Remote?** No **Ally and Your Career** * Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? **The Opportunity** This position reports to the Ally Insurance Workforce Management and Training Director. The main duties include Long-Term and Short-Term forecasting for Insurance Operations, as well as establishing and maintaining forecasting plans. #LI-HYBRID At this time, Ally will not sponsor a new applicant for employment authorization for this position. **The Work Itself** * Coordinate sophisticated plans to predict important measurements for the Business and will serve as the primary contact for the Insurance Forecast routines. * Analyze monthly results, seasonal trends, and variances; identify problems and research potential recommendations for adjustments to Forecast. * Apply sound control processes into daily/weekly/monthly forecasting processes and efficiently identify and assess any risk with the forecast. * Present Forecast and Business Plan to leadership in forecast review calls. * Collaboratively work with other team members to ensure alignment on Business Forecast and Capacity Plan outputs. * Under general direction, responsible for performing sophisticated research and analysis to support business operations and present findings to manager or project leader. * Prepares quantitative and qualitative reports, which supervise information and measure results for comparison to standard metrics. * Ability to independently run multiple tasks for multiple groups and work optimally in time sensitive situations. **The Skills You Bring** * Bachelor's degree or equivalent experience strongly preferred. * 3+ years in a Forecasting role preferably within a contact center * Extensive experience with MS Word, Excel, and PowerPoint * Familiarity with Verint's, Workforce management suit of products is preferred * Use your knowledge and connections in the field to contribute to strategy and drive business results. * Contribute to projects. * Strong analytical, communication (written and oral), and interpersonal skills * Ability to prioritize workload and balance multiple initiatives. * Ability to respond quickly to a changing environment. * #LI-Hybrid **How We'll Have Your Back** * Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. Who We Are: Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com. Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. **_Base Pay Range:_** An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. **Emerging:** 70000 **Experienced:** 85000 **Expert:** 100000 Incentive Compensation: This position is eligible to participate in our annual incentive plan