The main purpose of the CDA specialist role is to be involved in all aspects of the day-to-day activities of the CDA team by ensuring the timely delivery of rewards data, insights and analytics to clients across EMEA in collaboration with Industry Leaders, Account Managers and the wider Work and Rewards practices.

Work is primarily focused on leveraging WTW’s survey databases to provide special reports/data cuts and analysis to internal and external clients.

The role supports the growth and profitability of the Data Services team by being responsible for project management of Willis Towers Watson Data Services policy products and services.  

The Role:

Act as a specialist for producing standard and/or customised analysis based on WTW rewards surveys . This would require a thorough understanding of the methodology of surveys produced by Data Services, interrogation and interpretation of data and the ability to evaluate available data options to suit client requirements. Manage relationships with Account Managers as well as advisory teams, to support data analysis requirements on projects and provide assistance in data analysis/interpretation. Understanding and active involvement in liaising with clients and colleagues on initial or follow-up queries received regarding analysis and costs. Participate in producing intellectual capital driven by rewards data.

The Requirements:

Ability to use own initiative and see tasks through to completion while working under pressure to meet deadlinesStrong IT skills - experience in Excel (at least to intermediate level) is essentialNumerate with strong data analysis and interpretation skills, with proven attention to detail and accuracyGood written and oral communication skills in English, including grammar, spelling, good telephone manner, being able to liaise with external and internal clients in a clear and professional wayGood team player with a friendly manner, ‘can do’ attitude and flexible to provide support when demand arisesDedication to quality and customer serviceA good understanding of Word and PowerPoint would be useful as would some experience working with databases or statistical software

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.