Saint Gobain Research North America’s Life Sciences Filtration Technologies team is searching for a talented Senior Applications Engineer I to join their team. The position of Senior Application Engineer will provide filtration technical expertise and work with Product Management and the R&D team to support the growth and strategy of the Life Sciences business. The selected candidate will work closely with customers to understand their filtration goals and challenges, introduce product portfolio, offer product recommendations, and assist with application development and troubleshooting. It will also provide feedback to the organization regarding customer needs, unmet industry pain points, product performance and acceptance in the field to inform future product and technology roadmaps. This role will be located at the Saint-Gobain North America Research Center, and it will work collaboratively with the Life Sciences R&D teams and Competency Research Laboratories. The Filtration portfolio covers markets and applications such as medical devices, biopharma, cell and gene therapy, diagnostics, and semiconductor manufacturing.

Responsibilities

Build close relationships with customers and position themselves as a technical expert to address customer challenges, explain our products and technology, and assist with application development. Use filtration technical expertise to optimize filter geometry, connectivity, and media specification to support product selection within existing portfolio or custom solution. Provide technical expertise and supports customers as well as internal team to troubleshoot filtration issues. Design and carry out competitive product benchmarking and communicate findings to product development and product management team. Share insights on customer needs and product performance and acceptance in the field with product development and product management. Work with quality to troubleshoot and analyze complaints and differentiate between application and product-related issues. Aids in the investigation and timely resolution of quality complaints. Perform filterability trials to optimize product selection and sizing and provide summary reports. Develops and delivers technical content internally and externally including technical seminars, application notes, hands-on training, and product demonstrations. Awareness of new technology and product developments within the markets and applications of interest to the Life Science Business.