Job Summary

Job Summary
IFF, a global leader in dairy solutions, is looking for a dynamic and enthusiastic candidate with a strong commercial acumen to fill the role of Senior Application Specialist in our North America’s Application team in Madison, Wisconsin. We are looking for an experienced candidate with a proven track record of managing independent and cross-functional projects and making an impact with customers. As a Senior application specialist, you will be responsible for providing technical support and expertise to our customers and distributors in the Dairy industry, with a focus on the use of cultures in fermented dairy and plant-based products such as Yoghurt, Cheeses, Cottage Cheese, Cream Cheese, Butter milk, and Sour cream. You will collaborate with internal and external technical experts, understand, and communicate market trends, market gaps, and identify new opportunities for IFF products and solutions. You will be part of a dynamic and diverse team that is enthusiastic about being the premier partner with our customers to create joyful, healthy and sustainable dairy products for consumers around the world.

Job ResponsibilitiesProject leader for diverse project portfolio including technical sales support for the application of  Dairy and plant-based cultures in fermented dairy products, customer plant trial and troubleshooting, technical trainer, new product development, new method development.Design and conduct experiments to evaluate the performance and functionality of dairy cultures in different fermented dairy product matrices and processing conditions.The experiment work will involve conducting laboratory and pilot plant scale trials at various IFF locations, as well as commercial scale trials at customer plants.Develop and improve finished product formulations using knowledge of industrial standards and customer requirements.Prepare and present technical reports, presentations and innovative product demonstrations to customers and internal stakeholders.Interact closely with customers and distributors to understand their needs and challenges and provide technical support and guidance on the use of IFF cultures in fermented dairy products.Work closely with R&D, product managers, and marketing to convey customer feedback on their challenges and emerging needs and guiding the development of new solutions.Keep abreast of the latest scientific and technological developments in the field of dairy culture and identify new opportunities for innovation and improvement.Work in tandem with internal and external technical experts, such as global application teams, R&D, sales, product managers, marketing, and regulatory, to exchange knowledge, best practices, and insights concerning the fermented dairy market and applications.Develop and maintain strong relationships with the external academic authority in the field and influencers in the dairy industry, and position IFF as a trusted partner and solution provider. Participate in trade shows, seminars, webinars, and other events to promote IFF's technical capabilities and product offerings. Travel throughout USA and occasionally to Canada to visit customers and distributors, and support IFF's Dairy culture business.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more