This role involved with demo to initiate upsell or new leads and do pilot to win the deal by solid ROI providing and act as the focal point for critical issues by customers which are assigned to him as such he centralizes and prioritizes those requests and deliver timely solutions 

The ideal candidate will be familiar with manufacturing processes, have experience with using analytics to solve problems at the product or process level and is comfortable interacting with engineers through senior management to make complex concepts relatable. 

As a senior application engineer, you must have a solid understanding with manufacturing processes for critical aspects of yield, quality, reliability, and operation efficiency throughput high-volume manufacturing environment.

In this Role, Your Responsibilities Will Be:

Become expert user of NI's Enterprise software applications  Develop and maintain a deep technical understanding of NI OptimalPlus software applications to effectively support NI OptimalPlus customers. Responsible for ROI summary reports for assigned account. Scope a technical solution that will help customers realize significant business value in their engineering and high-volume manufacturing using Optimal+ solutions. Enable customer specific customizations requiring advanced scripting and programming techniques. Develop rules (using OT-Rules, an expert rules-based engine) that will insure the improved operational efficiency of the customer’s distributed test operations. Work with NI OptimalPlus Product Management, Sales and Marketing to understand and define customer enhancement requirements, or solve incorrect product or process behavior using data analysis, system log files, application knowledges to setup improvement plan or get bug fixing and validate new fixes/version once released.   Provide customer training and product demonstrations, meet customer face-to-face Clearly document solving processes, technical findings, and customized solution to capture and re-use knowledge. Identify opportunities, as a result of real production observations, for improved yield, quality, reliability and operational efficiency and articulating those opportunities to the customer. Enjoy high complexity tasks which required knowledge of technical and business trade-offs, mastering new skills and prioritizing multiple competing projects. Involve on defining priorities for his account (day to day support, new functionalities, training, up sale activities)
    Who You Are:
You gain insight into customer needs. You readily take action on challenges, without unnecessary planning. You have a track record of exceeding goals successfully.
    For This Role, You Will Need: Bachelor or master’s degree in electrical engineering, Computer Science, or related field Proven experience at semiconductor companies on Yield/Product/Test aspects Experience and knowledge of semiconductor manufacturing and test operations, and use of data analytics and/or business intelligence applications in test operations, yield, efficiency, quality and familiar with NPI/HVM challenges with product characterization or PE experience Experience in a customer facing role in either applications or customer technical support Independent learning, self motivated, desired to win, analytical personality Working knowledge using online tools to solve software and hardware interoperability problems Strong knowledge of R/Java/JavaScript/Python or equivalent programming languages Proficiency in multiple data file formats but no limited to XML, JMP, CSV Excellent and efficient communication skills in Chinese and English Ability to learn and work independently in a multicultural environment Accountable, responsive, independent, and focused on successfully deliverable Able to travel as much as 30% Knowledge of and use of enterprise data analytics and/or enterprise business intelligence applications in achieving business value Familiar with test platform especially TP development and debug incl. Advantest, Teradyne, NI

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. 

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company. 

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.
 

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. 

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.  Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson. 

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