The Search & Business Chat Analytics and Monitoring Team within the Substrate Intelligence Science Organization is at the forefront of ensuring monitoring and analytics for Business Chat Copilot for quality of responses, utilizing advanced LLM-powered metrics for active and passive monitoring as well as tracking metric movement to assess quality of business chat copilot. This role will be based in LATAM. 

As a Senior Applied Scientist, you will be responsible for designing quality checks that evaluate Business Chat Copilot features across different flights, builds, and rings. Additionally, you will process and analyze vast amounts of customer traffic data from MDP, MSIT, and WW environments, producing valuable insights that will drive enhancements in product performance and user experience. You will directly influence the quality of Business Chat Copilot and impact teams across multiple regions. 

Key qualifications include a deep understanding of LLMs, expertise in anomaly detection, and experience building and maintaining robust machine learning pipelines. Strong analytical thinking, problem-solving skills, and the ability to work in a collaborative, fast-paced environment are essential for success in this role. 

Join us in shaping the future of business chat copilot. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.