Senior Associate, Health & Benefits, Client Service Team
Willis Towers Watson
As a Health and Benefits Senior Associate, you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. You will serve as the lead project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry.
The Role
Materially contribute to core health and benefits projects involving the design and management of group medical, dental, life, disability and time off benefits for large, complex clients including: Benefit plan analysis, design, cost savings and funding strategies Vendor procurement, negotiation and optimization Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies Partner with Consultants to deliver superior project management on select clients Perform financial analysis including developing pricing and employee contributions strategies, modeling plan design alternatives and calculating reserves Conduct benchmarking studies and other research, provide value added analyses and summaries Analyze and compare vendor products, services and contracts Design, distribute and evaluate responses to survey and Request For Proposals Build relationships internally and collaborate effectively on cross-functional teams Review analytical work, mentor and develop junior level staff Contribute to the development of new intellectual capitalThe Requirement
5+ years’ experience dealing with the financials of health and welfare plans, ideally gained in a benefit consulting/brokerage firm or health underwriting/ actuarial function of an insurance companyProven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budgetFlexibility and proven ability to identify and resolve issuesStrong client service orientation and ability to respond to all communications effectively and in a timely mannerStrong written and verbal communication skillsSelf-starter attitude and ability to work individually and as part of a teamStrong financial skills; prior experience in health and welfare product pricing, underwriting or valuation work strongly preferredProven experience creating project plans and successfully leading teams in execution of the project against plan guidelinesDemonstrated success in managing client issues and relationshipsDesire and ability to expand relationships with current clientsPolished and well developed oral and written communication skillsSelf-starter attitude and ability to work individually and as part of a teamFlexibility and proven ability to identify and resolve issuesStrong analytical, creative and integrative skillsExperience in training/mentoring junior staffExcellent Microsoft Office skills, particularly in Excel and PowerPointAvailability to travel on an as needed basisState Life and Health license required within 90 days of joiningBachelor’s degree required, preferably with significant quantitative course work
EOE, including disability/vets
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