**Company description** PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering best-in-class solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps real patients navigate the most pivotal moments of their healthcare journeys. While we have grown to be the No. 1 agency in our industry, at heart we’re still a startup. It’s that energy and spirit of innovation that allows us to create bold and meaningful “health media firsts” for our clients, and to do it all with #phmlove. **Overview** Position Summary - #hybrid - 3 days a week in office The Operations Senior Associate will use data analysis, problem-solving, project management, and a strategic mindset to assist in the ideation and execution of some of the business’ most important initiatives, reporting and operational processes. You will cross functionally champion operational excellence, creating and implementing processes, dashboards, and innovative solutions to evolve and enhance ways of working and enable strategic business solutions. Key Responsibilities + Works with the business to analyze and build the forecasts, utilization reporting, improve data capture and process and help create useful insight to share with the business + Ability to identify trends, patterns, and outliers, as well as conduct statistical analysis and data profiling + Data visualization: The ability to present data in a visually appealing and meaningful way. Power BI expertise: Familiarity with Power BI and Tableau highly preferred. Familiarity with various data visualization tools and techniques, such as charts, graphs, and interactive dashboards + Help to establish Ways of Working through continuous review & improvement of processes, such as standardize & simplify, automate time-intensive manual steps + Ability to gather data from multiple parties to interpret key points to draft policies and process documentation + Participate in the procurement, set up, and roll out new technologies that drive better team efficiency + Support cross-functional projects driving the most important goals of the business, coordinating internal team members and resources + Strong critical thinking and problem solving skills – demonstrated ability to mine data for relevant and actionable insights. Ability to identify problems, develop analytical approaches, and propose data-driven solutions + Attention to detail: Accuracy and attention to detail to ensure that data is clean, properly formatted, and correctly interpreted to avoid errors in analysis + Strong organizational and time management skills, with the ability to handle multiple projects simultaneously + Strong written and oral communication skills with experience in developing and documenting policies and processes in a clear and concise manner **Additional information** Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com . Compensation Range: posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be <>. All your information will be kept confidential according to EEO guidelines.