**Position Overview:** The Senior Associate for the Workforce Development Programs will play a key role in supporting the program's goals by ensuring effective communication, efficient operational processes, and high-quality participant experiences. The role requires a mix of strategic thinking, data analysis, and communication planning skills to help improve program success metrics and participant satisfaction. **Key Responsibilities:** + **Communication & Outreach:** + Develop and execute communication plans tailored to diverse audiences to achieve program goals. + Craft clear, compelling, and consistent messaging aligned with program branding and objectives. + Collaborate with marketing teams and oversee content creation and distribution across multiple channels. + **Program Operations & Support:** + Maintain and organize program documentation to ensure accuracy and consistency across platforms. + Support the program team by analyzing operational workflows, identifying areas for improvement, and implementing process changes. + Monitor technical tools and workflows, troubleshooting issues as needed to maintain efficiency. + Track the disbursement of financial awards, ensuring compliance with funder terms and guidelines. + Monitor and analyze communication performance metrics to optimize impact. + **Stakeholder Engagement:** + Regularly update stakeholders on program progress and identify partnership opportunities to meet recruitment and retention goals. + Collaborate with office leaders to resolve participant concerns, fostering satisfaction and retention. + **Data Analysis & Reporting:** + Generate and analyze data reports to evaluate program metrics, trends, and success areas. + Monitor data quality and address discrepancies to uphold reporting standards. + Utilize insights from participant data to recommend enhancements to the participant experience. **Knowledge, Skills, and Abilities:** + Strong writing and communication skills with the ability to adapt messages to various audiences. + Proven ability to develop and implement comprehensive communication strategies. + Proficient in project management and familiarity with tools such as Monday Work Management (or equivalent platforms). + Data analysis and reporting skills, with the ability to interpret metrics and present actionable insights. + Critical thinking, problem-solving, and conflict resolution capabilities. + Detail-oriented and adept at maintaining high standards of accuracy and consistency. + Team-oriented with the ability to collaborate across multiple departments and levels of leadership. **Qualifications:** + Bachelor’s degree in a related field (e.g., Communications, Business, Public Administration) or equivalent experience. + 3-5 years of experience in program management, workforce development, or a related field. + Familiarity with workforce development trends and practices is a plus. + This position provides an excellent opportunity to contribute to meaningful workforce development initiatives while working in a dynamic, mission-driven environment. **WHY CHOOSE BAYADA?:** + BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business. + https://www.newsweek.com/rankings/americas-greatest-workplaces-diversity-2024/bayada + Newsweek'sBest Place to Work for Diversity 2023 + Newsweek Best Place to Work for Women 2023 + Newsweek Best Place to Work (overall) 2024 + Newsweek Best Place to Work for Women and Families 2023 + Glassdoor Best Places to Work 2018 and 2019 + Forbes Best Places to Work for Women 2020 + Paid Weekly + Mon-Fri work hours + AMAZING culture + Strong employee values and recognition + Small team at a local office + Growth opportunities BAYADA believes that our employees are our greatest asset: + BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program + To learn more about BAYADA Benefits, click here (https://www.bayada.com/benefits/) **As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.** BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here (https://www.bayada.com/50) . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.