JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL – Lease Administration

We are seeking a Senior Associate to join our Lease Administration team in Warsaw, Poland. Our Lease Administration platform supports a diverse set of client needs from basis management of lease abstractions and critical dates, to full financial management of landlord invoices and reconciliation audits. We provide comprehensive knowledge and access to data across the portfolio that enables our clients to make strategic real estate decisions that support and enhance their core business.

Main Responsibilities and Duties:

Client Relationship Management: Be the primary point of contact and build strong relationships with customers. Ensure timely and successful delivery of solutions according to customer needs and objectives. Be responsible for keeping current clients satisfied at the expected level of satisfaction. Liaise between the customer and internal JLL teams. Deal with escalations with minor manager’s support.Account Growth/Sales: With support of his/her Manager work on exploring lease administration sales opportunities within the account/s and be open towards potential sales opportunities within other business lines. Responsible for the development and achievement of sales target agreed with his/her Manager. Write and execute business plans for his/her account/s.KPIs & Finance: Manage and forecast budget on his/her own for his/her account/s to ensure profitability of the accounts by achieving the expected AGM. Track key account metrics.Project Delivery: Drive existing and standard projects on the account with minor assistance of his/her manager. Deliver timely and accurately lease administration projects in cooperation with JBS Team Representatives or involvement of other teams.People: Willingly to learn and open for constructive feedback.

Knowledge & skills:

Experience in Client ServiceAbility to deliver customer experience at the expected levelVery good verbal and written communications skillsClient orientation and focusAbility to prioritize among competing tasksCritical thinking and problem-solving skillsVery good time management skillsKeen attention to detail and adherence to deadlinesOpen to technology enhancements and being able to use different technologiesUnderstanding of commercial contracts (e.g. real estate leases)Able to propose enhancements of the benefit for the whole Lease administration departmentNumerical skills (ability to understand and analyse numerical information)

What you can expect from us:

We succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. We can’t wait to see where your ambitions take you at JLL.

Apply today!

Location:

On-site –Warsaw, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.