Job Summary

IT Asset Management specialist

Responsibilities

Responsible for the procurement of IT goods and services

Receives technical procurement requests and processes accordingly.

Assist in monitoring ordering and receiving inventory.

Assist with Catalog updates and upkeep

Verifies purchase requisitions/quotes. Obtains clarification for any unclear requests and recommends alternatives when available.

Sends purchase orders to vendors monitors vendor response times and expedites orders when needed.

Ensures assets are received from the vendor and shipped to the appropriate end user in a timely fashion.

Assist with special projects as needed.

Maintains high level of customer service

Track requests and communicate expectations to the customer.

Respond to customer and vendor inquiries about order status shipping and quality discrepancies damage claims rejections losses return merchandise authorizations (RMAs) over-shipments cancellations and product changes.

Support field personnel in troubleshooting issues related to mobile devices.

Responsible for IT inventory management

Scans equipment as it is received to enter into the asset database.

Maintain local and remote inventory levels for desktops laptops and peripherals.

Maintain hardware asset database and create reports as requested.

Assist with coordinating equipment disposals for remote locations as needed.

Address discrepancies in asset repository.

Provide ad hoc reports as requested.

Certifications Required

Good to have - IT Asset management related

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.