Senior Specialist - Packaged Implementation - IN

This is a critical position in the TIAA Workday ecosystem. This role will be responsible for the implementation, management, support, and maintenance of TIAA HR systems and processes as well as designing, building, implementing, and maintaining the overall Workday suite. The successful candidate will be a hands-on subject matter expert with deep configuration knowledge in at least one if not multiple Workday modules. This position requires a driven individual, a true self-starter with demonstrated experience in high growth, fast-paced organizations. This role will assist our team in developing the best possible long-term solutions by sharing your in-depth knowledge and experiences. We are searching for candidates with experience in Workday Payroll, Compensation, Time Tracking, Absence and Benefits.

Key Duties and Responsibilities

What you’ll do:

Collaborate, configure, optimize and maintain an existing Workday module processes to meet organizational needs. Will serve as the subject matter expert (SME) across the Workday functional area(s) assigned.

Provide recommendations for process improvements and system optimizations.

Thoroughly test configurations through unit testing and facilitate user acceptance testing (UAT) across teams.

Lead Workday enhancements, bug fixes, and upgrade projects, including, scoping, testing, and deployment.

Translate business needs into technical requirements and configure solutions that align with organizational objectives.

Ability to document processes and construct useful demonstrations and knowledge transfers for business users.

Troubleshoot and resolve production support configuration issues.

Support assigned Workday module(s) including managing Workday Semi-Annual Releases

This individual will support our People Team and internal business partners.

Strong collaboration, both within the People Operations team, primary business stakeholders, and across the organization.

This is a key role in the development, on-going maintenance, and operational and technical support of all aspects of the Workday system.

Required Experience:

Industry Experience: It may be good to have someone with HR at a Financial Services company but not required;

Certifications: Workday configuration experience with a Workday Partner or PRO certification from industry (HCM, Compensation, Payroll, Benefits, Time Tracking, Absence)

Workday implementation experience of at least one implementation

Minimum 3 years workday configuration experience

Knowledge, Skills & Abilities:

Experience with JIRA, ServiceNow, Workday Help, Excel, PowerPoint, and Outlook.

Flexibility to adapt to changing requirements in a fast-paced environment.

Someone who can rely on their previous experiences to plan and accomplish future goals.

Ability to lead large cross-functional projects and interact with team members at all levels.

Ability to prioritize effectively and work in an independent environment.

Excellent written and verbal communications skills • Industry Experience within HR at a Financial Services company but not required.

Preferred Certifications: Workday Partner or PRO certification (HCM, Compensation, Payroll, Benefits, Time Tracking, Absence)

Educational Requirements:

BS Degree

Minimum of seven (3) years of hands-on experience in Workday module configuration and business process experience

Workday Implementer or Pro Certification(s)

Work Experience

5+ Years Required; 7+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level
8IC

Additional Information For Posting

Description:

This is a critical position in the TIAA Workday ecosystem. This role will be responsible for the implementation, management, support, and maintenance of TIAA HR systems and processes as well as designing, building, implementing, and maintaining the overall Workday suite. The successful candidate will be a hands-on subject matter expert with deep configuration knowledge in at least one if not multiple Workday modules. This position requires a driven individual, a true self-starter with demonstrated experience in high growth, fast-paced organizations. This role will assist our team in developing the best possible long-term solutions by sharing your in-depth knowledge and experiences. We are searching for candidates with experience in Workday Payroll, Compensation, Time Tracking, Absence and Benefits

Key Duties and Responsibilities

What you’ll do:

Collaborate, configure, optimize and maintain an existing Workday module processes to meet organizational needs.  Will serve as the subject matter expert (SME) across the Workday functional area(s) assigned.Provide recommendations for process improvements and system optimizations.Thoroughly test configurations through unit testing and facilitate user acceptance testing (UAT) across teams.Lead Workday enhancements, bug fixes, and upgrade projects, including, scoping, testing, and deployment.Translate business needs into technical requirements and configure solutions that align with organizational objectives.Ability to document processes and construct useful demonstrations and knowledge transfers for business users.Troubleshoot and resolve production support configuration issues.Support assigned Workday module(s) including managing Workday Semi-Annual ReleasesThis individual will support our People Team and internal business partners.Strong collaboration, both within the People Operations team, primary business stakeholders, and across the organization.This is a key role in the development, on-going maintenance, and operational and technical support of all aspects of the Workday system.

Required Experience:-

Industry Experience: It may be good to have someone with HR at a Financial Services company but not required; Certifications: Workday configuration experience with a Workday Partner or PRO certification from industry (HCM, Compensation, Payroll, Benefits, Time Tracking, Absence)Workday implementation experience of at least one implementationMinimum 3 years workday configuration experience

Knowledge, Skills & Abilities:

Experience with JIRA, ServiceNow, Workday Help, Excel, PowerPoint, and Outlook.Flexibility to adapt to changing requirements in a fast-paced environment.Someone who can rely on their previous experiences to plan and accomplish future goals.Ability to lead large cross-functional projects and interact with team members at all levels.Ability to prioritize effectively and work in an independent environment.Excellent written and verbal communications skills Industry Experience within HR at a Financial Services company but not required.Preferred Certifications: Workday Partner or PRO certification (HCM, Compensation, Payroll, Benefits, Time Tracking, Absence)

Educational Requirements

BS DegreeMinimum of seven (3) years of hands-on experience in Workday module configuration and business process experience:Workday Implementer or Pro Certification(s)

Related Skills

Agile Methodology, Continuous Integration and Deployment, Data Analysis, Debugging, DevOps, Enterprise Application Integration, Operating Systems Management, Problem Solving, Programming, Software Development, Software Development Life Cycle, Web Application Development

_____________________________________________________________________________________________________

Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.