Summary The FBI's Information Technology Infrastructure Division (ITID) is seeking a highly qualified Senior Audio-Video Engineer, to maintain secure, reliable, and state-of-the-art audiovisual engineering solutions. If you thrive in a challenging and dynamic environment where innovation and excellence are paramount, working in the Communication Services Unit (CSU) is the opportunity for you! Responsibilities Collaborate with stakeholders, architects, project managers, and team leads, to analyze requirements, deliver industry-leading voice/video technical solutions successfully and on time. Test new software releases for audio visual and video teleconferencing devices to ensure interoperability with existing infrastructure, support monthly maintenance window activities. Ensure compliance with security protocols and best practices for conference room technology. Lead a project team in the full development lifecycle including requirements gathering, estimation, design, development, QA testing, deployment, and maintenance in a Jira environment, keeping management and customers involved through the entire process. This could include new system or major enhancements to an existing system. Identify new and existing products, technologies, and/or architectures to solve design, development, and operational problems. Provide advanced programming and graphic touch panel interface layouts to assigned project teams for integrated AV/IT systems using primarily Crestron, C++, Java, HTML, and other programming languages as needed to meet project scope, budget, and schedule. Vendor Management: Evaluate, select, and manage voice and telecommunications vendors, service providers, and equipment suppliers, negotiate contracts, and oversee service level agreements (SLAs). Provide technical leadership, mentorship, and training to junior engineers and team members, collaborate with cross-functional teams (IT, network operations, security) on projects, and contribute to technology planning and strategy discussions. Requirements Conditions of Employment Must be a U.S. citizen Must be able to obtain a Top Secret-SCI clearance Qualifications GS-13: Applicant must possess at least one (1) year of specialized experience equivalent to the GS- 12 grade level. SE is defined as follows: Current or previous experience as an IT Team Lead or Supervisor. Highly proficient using JAVA, HTML, C++, or similar types of programming languages, as well as knowledge of digital communications protocols such as IP, RS232, RS485. Familiarity with Microsoft Office applications including Outlook, Excel, and Word. Experience communicating in verbally and in writing difficult messages clearly and with tact and diplomacy. Excellent analytical, problem-solving, and decision-making skills, with attention to detail and a focus on delivering high-quality voice solutions. Desired Skills Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. Desired Skills are: Crestron Master Certified Programmer. Engineer, design, install, support audio/video solutions that include Crestron as the core infrastructure. Ability to work independently as well in a team environment. Education Education may NOT be substituted for specialized experience. Additional Information In order to recruit and retain highly qualified candidates, selectees may be eligible for incentives. All incentives are contingent on the approval of the Human Resources Division. As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record): Percent of time worked in the particular position (cannot conflict with main duties) The month/year work began Frequency worked (i.e., daily, monthly, etc.) Specific duties performed