Meet our Team 

We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared.  Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.

 

What You’ll Be Doing

The Senior Backup Consultant role involves interacting with customers within Hitachi Vantara’s Global Delivery division. You will be responsible to deliver and maintain Commvault Backup & Recovery solutions in several very large enterprise customers managed by Hitachi Vantara. Other duties include supporting both customers and internal stakeholders in Sales, Pre-Sales, Professional Services, Global Support, etc.

 

The Role

Your main responsibilities will include:

Consulting, planning and implementation of customised solutions to address customer requirements, utilising a stack of products from CommVault Backup & Recovery, Hitachi’s proprietary and other Partner portfolio (Compute, Network, Converged, Automation, Storage) Taking technical ownership of assigned projects, accounts or tasks (troubleshooting, customer workshops, etc.) Working closely with Project Managers to help drive projects towards agreed outcomes Owning personal development needs by actively participating in regional Subject Matter Expert groups Proactively driving new and incremental business by developing technical relationships with key stakeholders in respective accounts Acting as a productive member of virtual Account teams by cooperating with internal and Partner Pre-Sales and Sales on active opportunities, and RFPs and ensuring success of customer POCs Documenting client feature requests and issues

 

What You’ll Bring

You have 5+ years of experience as a Professional Services Consultant with strong knowledge and documented experiences with CommVault Backup & Recovery solutions You have wide experience in infrastructure environments and architectures (Storage, Network, Compute, Operating Systems) You are fluent in written and spoken English You have an innovative nature and are actively looking for solutions to cover challenges You possess good analytical, problem-solving and communication skills

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Championing diversity, equity, and inclusion   

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.   

How we look after you  

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.   

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.